We installed a fresh prime LMS 4.2 successfully, we were able to login to the GUI, later we restored a backup taken from ciscoworks lms 4.0.1 but we were unable to login using any of the new created admin password or the old one as well.
We reset the password using the resetpasswd.exe utility but still we are unable to login, it gives a wrong credetials error.
If any one can assist in this case, thanks
Stop the LMS service then.
Go to the servers command prompt and go to the following directory: C:/Program Files/CSCOpx/bin> Here type the following command: perl ResetLoginModule.pl Example:- C:/Program Files/CSCOpx/bin>perl ResetLoginModule.pl
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