×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

VCS X8.1 FindMe Display Name

Answered Question
Mar 3rd, 2014
User Badges:
  • Purple, 4500 points or more
  • Cisco Designated VIP,

    2017 TelePresence

Previously ran VCS X7.2.2 software and upgrade to X8.1 last week, per TAC to fix an issue.  Just noticed this morning that whenever any of our FindMe users makes a call, the display name shown on the endpoints as the incoming call is there URI prefix.  If my FindMe was Patrick Sparkman and address was [email protected], the incoming call would look like patrick.sparkman and not Patrick Sparkman as it use to be.  This is only happening with FindMe users, regular endpoints registered to the VCS without FindMe have no issue with there display name from what I can see.  Beyond upgrading to X8.1, no other changes have been made.


Endpoint versions:  TC6.3, Movi 4.7

Correct Answer by Patrick Pettit about 3 years 5 months ago

Item is being tracked in: CSCun56487


ETA unknown I'm afraid. 


Hope this helps.


VR

Patrick

Correct Answer by Patrick Pettit about 3 years 5 months ago

Yeah..Its interesting...


Inbound INVITE:


Contact:

From: "Patrick Pettit" ;tag=9f9a5ce0752e6d04

To:


Outbound INVITE towards my EX90


Contact:

From: "papettit" ;tag=9f9a5ce0752e6d04

To:

P-Asserted-Identity: "papettit"


Endpoint reads display part in PAI if its listed.  I'm not sure why this isn't listed, or even if it wasn't, the endpoint would read the display part in the FROM, but its changed there as well, so not sure why it didn't keep it. 


Will explore further.


VR

P2

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
Loading.
Correct Answer
Patrick Pettit Mon, 03/03/2014 - 10:16
User Badges:
  • Cisco Employee,

Yeah..Its interesting...


Inbound INVITE:


Contact:

From: "Patrick Pettit" ;tag=9f9a5ce0752e6d04

To:


Outbound INVITE towards my EX90


Contact:

From: "papettit" ;tag=9f9a5ce0752e6d04

To:

P-Asserted-Identity: "papettit"


Endpoint reads display part in PAI if its listed.  I'm not sure why this isn't listed, or even if it wasn't, the endpoint would read the display part in the FROM, but its changed there as well, so not sure why it didn't keep it. 


Will explore further.


VR

P2

Martin Koch Mon, 03/03/2014 - 15:49
User Badges:
  • Red, 2250 points or more

We had remarked that in the EFT that the handlig of "authentication" / P-A-I and reweiting tof the "display name" is

not ideal.


Many Cisco devices will use the P-A-I headers display name field.


Neither the local db nor findme nor the ldap database seem to be properly matched fot that.



Please remember to rate helpful responses and identify helpful or correct answers.

Correct Answer
Patrick Pettit Thu, 03/06/2014 - 06:28
User Badges:
  • Cisco Employee,

Item is being tracked in: CSCun56487


ETA unknown I'm afraid. 


Hope this helps.


VR

Patrick

Patrick Sparkman Thu, 03/06/2014 - 06:40
User Badges:
  • Purple, 4500 points or more
  • Cisco Designated VIP,

    2017 TelePresence

Patrick Pettit wrote:


Item is being tracked in: CSCun56487


ETA unknown I'm afraid. 


Hope this helps.


VR

Patrick

It's a start, thanks!  I found out when my endpoint didn't automatically mute it's video/audio when I connected to our MCU.  I had it setup to match my name, it was looking for "Patrick Sparkman", insetad it then changed to "patrick.sparkman".

Patrick Sparkman Tue, 06/24/2014 - 10:06
User Badges:
  • Purple, 4500 points or more
  • Cisco Designated VIP,

    2017 TelePresence

FYI, fixed in VCS X8.2, which just released.

Actions

This Discussion