CUCM Third Party SIP Phone "Time" issue

Unanswered Question
Mar 11th, 2014
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Hi Team,

we have setup with Avaya 1230 SIP Phone,

and this phone we added to CUCM using "Third Party Basic SIP Phone" option.


Once registered with Call Manager "Date and time" in SIP Phones was showing fine.

we have reset the entire device pool, after that all the Avaya 1230 SIP Phone "Time" is showing +1 hour from the normal time.

How we can reslove this issue.


CUCM Version: 9.1(2a).

SIP Phone Model: Avaya 1230


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Manish Gogna Wed, 03/12/2014 - 21:29
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If only this Avaya phone is affected then you can try creating a new device pool with similar settings as earlier one and apply to this phone. Deleting / readding this phone is also an option.



Ananthakumar Ve... Thu, 03/13/2014 - 03:01
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Thanks for the Suggestion Manish,


I have tried the same But its not working,


In the phone level we have the option to change the "Time Zone", The same we have changed to GMT+5:30 Indian Standard Time.


Any other suggestion....

Brian Meade Thu, 03/13/2014 - 08:23
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It should be the phone's configuration file that controls the NTP server and the time-zone offset.  Do those phone models use the normal Avaya 46xxsettings.txt configuration file?


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