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cisco jabber client for anroid

Dear All;

 

I have created android user under cucm and it works fine only one time if disconnected never connected until i restart all the phone services then it reconnect. I also tested the same on different android phone problem is same. 

 

Kindly suggest me what could me the issue. I am enclosing the pdf document through which i created android users.

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Assuming you mean Jabber Voice 9.1(5) for Android.

Your phone is not listed as supported handset; the fragmenetation of the Android platform tends to lead to unreliable behavior on most handsets. The release notes stipulate what is supported.

What do the logs from the client or a packet capture from the CUCM server show when the client is attempting to reconnect?

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