WAAS los booting issue

Saran S · ‎03-18-2014

Hi i tried to install SM-SRE-700-k9 module to cisco 2911 router , but fail to load IOS , when i am loading the IOS getting following error

Router#$ install url ftp://10.0.0.2/waas-accelerator-4.4.3c.9-k9.bin
Delete the installed Cisco Wide Area Application Services Software and proceed with new installation? [no]: yes
Loading waas-accelerator-4.4.3c.9-k9.bin.install.sre !
[OK - 1754/4096 bytes]
Welcome to the WAAS installation checking resource requirements now
Resource check complete proceeding with installation

Router#
*Mar 18 08:56:37.999: %SM_INSTALL-6-INST_RESET: SM1/0 is reset for software installation.
*Mar 18 08:57:34.059: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration Request
*Mar 18 08:57:34.063: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
*Mar 18 08:57:35.795: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
*Mar 18 08:57:56.851: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
*Mar 18 08:57:56.983: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
*Mar 18 08:59:59.147: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Starting to install waas-accelerator-4.4.3c.9-k9.bin ....
*Mar 18 08:59:59.239: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: SRE bootloader upgrade not required ....
*Mar 18 08:59:59.239: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Initiating FTP download....
*Mar 18 08:59:59.239: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: now downloading waas-accelerator-4.4.3c.9-k9.bin ....
*Mar 18 08:59:59.955: %SM_INSTALL-6-INST_FAIL: SM1/0 is reset due to FTP install error. Failure return code: 92 .
[Resuming connection 1 to 10.101.95.100 ... ]

Michael Schueler · ‎03-27-2014

Hi Saransurendran,

A common cause of the issue you describe is that not all files from the WAAS SRE ZIP archive are available in the same folder on your FTP server, or permissions are not good for all files.

There should be 6 files on your FTP server in total, all in the same folder:

•waas-accelerator-4.4.3c.9-k9.bin

•waas-accelerator-4.4.3c.9-k9.bin.install.sre

•waas-accelerator-4.4.3c.9-k9.bin.install.sre.header

•waas-accelerator-4.4.3c.9-k9.bin.installer

•waas-accelerator-4.4.3c.9-k9.bin.key

•waas-accelerator-4.4.3c.9-k9.bin.srebootloader

If any of these files should be missing or not accessible on the FTP server, installation will fail.

Please ensure you have all these files available and accessible on your FTP server and retry.

Please also check the following documents for further information on installing WAAS on SRE:
http://www.cisco.com/c/en/us/td/docs/app_ntwk_services/waas/waas/v421/module/installation/guide/wssmcfg.html
https://supportforums.cisco.com/document/85376/deploying-waas-isr-g2-sre-module

Regards,
Michael