×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

Prime LMS 4.2.4 crashing ASA snmp process

Unanswered Question
Mar 18th, 2014
User Badges:

We have recently migrated from Ciscoworks LMS 3.2 to LMS 4.2.4 and PI 2.0.

Lastnight 3 ASA5540 ver 8.2(2) crashed and reloaded,

show crash

 Saved_Crash

Thread Name: snmp
Abort: Assert failure
    vector 0x00000020
       edi 0xb34e89a0
       esi 0x00000001
       ebp 0xb4016ba8
       esp 0xb40171c0
       ebx 0xb34e89c0
       edx 0xb34e89c0
       ecx 0xb34e89c0
       eax 0xb34e8ba0
error code n/a
       eip 0x092dd528
        cs 0x00000073
    eflags 0x00003246
       CR2 0x00000000

 

So I thought I had stopped both PrimeInfrastructure and LMS from Polling them (may have missed something).

Then another 2 ASA5540's crashed with same info, so I deleted all ASA's from Prime Infrastructure.

Then an ASA5540 ver 8.2(3) and a 5505 crashed same info, so I deleted all ASA's from LMS.

So far all is quiet, but there is obviously something seriously wrong here, I havent created a TAC as we are awaiting contract details from our provider.

 

EDIT: I understand this could be a bug in ASA 8.2 but there is nothing in documentation that says DO NOT manage ASA 8.2 with Prime LMS.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.

Actions

This Discussion

Related Content