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HELP - Licence Error on 4500x VSS

Unanswered Question
Mar 20th, 2014
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HI there,

 

have 2 4500x in vss mode. both are running 3.4.2 ipbase and are running on the correct licences etc.

 

after putting them in VSS mode the following error shows in the logs.

 

%SW_LEVEL-6-RESULT: Operational redundancy mode is UNKNOWN, due to software license-level mismatch at ACTIVE and STANDBY. Software Level on Active: ipbase; on Standby: ipbase

 

Any suggestions would be appreciated.

 

I thought it maybe related to bug CSCui54147 but cant see any details of it and it only seems to relate to 3.5.x

 

Thanks in advance.

 

Ross

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Reza Sharifi Thu, 03/20/2014 - 11:45
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    2017 LAN

Hi Ross,

Can you post the output of "sh switch redu"?

 

HTH

Ross Phillips Tue, 04/15/2014 - 08:33
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Hi Apologies for not getting back.

To fix this I had to manually accept the EULA for ipbase licence on the 4500x.

 

After the reload everything worked correctly and I stopped getting this error.

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