HELP - Licence Error on 4500x VSS

Ross Phillips · ‎03-20-2014

HI there,

have 2 4500x in vss mode. both are running 3.4.2 ipbase and are running on the correct licences etc.

after putting them in VSS mode the following error shows in the logs.

%SW_LEVEL-6-RESULT: Operational redundancy mode is UNKNOWN, due to software license-level mismatch at ACTIVE and STANDBY. Software Level on Active: ipbase; on Standby: ipbase

Any suggestions would be appreciated.

I thought it maybe related to bug CSCui54147 but cant see any details of it and it only seems to relate to 3.5.x

Thanks in advance.

Ross

Reza Sharifi · ‎03-20-2014

Hi Ross,

Can you post the output of "sh switch redu"?

HTH

Ross Phillips · ‎04-15-2014

Hi Apologies for not getting back.

To fix this I had to manually accept the EULA for ipbase licence on the 4500x.

After the reload everything worked correctly and I stopped getting this error.