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Network is still down after ISP Metro E box was replaced

Unanswered Question
Mar 21st, 2014
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Our carriers Metro E box went out last night in our courthouse and they had to replace it with a whole new box all together. Once they did and they got back connected on their side our whole courthouse is still down. They said nothing changed on their end. The only thing they did was switch from a Occum Metro E box to a 208 Metro E box. I dont understand why our network is still down. Ive checked our gateway switch and the config is still the same, nothing changed. Anybody seen this problem beforre where the ISP had to replace their metro E box and the network wouldnt come back up after the new install?

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