cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
280
Views
0
Helpful
6
Replies

DISCUSSION (No Title)

Nancy Jazrawi
Level 1
Level 1

Hi, If you are forwarding your calls thru offnet to a Cell Phone, can you receive the VM message on your Cell Phone and also receive an email with the VM message? The email could be the work email and/or a person email such as a  gmail or yahoo email.

 

Can this be done?

 

Thanks,

Nancy

1 Accepted Solution

Accepted Solutions

It was a pleasure, please rate if it was help the information

View solution in original post

6 Replies 6

vhilario
Level 1
Level 1

Hi,

As far as I know there should be one or another.  When a call is picked up (VM) from the PSTN there´s no way to let the unity know to take the VM as well.

 

But if you miss a call from your Cisco IP Phone you can have 2 options:

1- You can get a notification letting you now that you missed a call , if the person who calls does not leave a VM(This is with a third party vendor)

http://www.telisca.com/docs/MCEA_EN.pdf

2- Integrating unity connection with exchange, The call comes in, nobody picks up, the call get forwarded to voicemail, the person leaves a VM, and when the person finish the call, the voicemail will be rerouted to your Ip phone, as well as your e-mail with the VM attached to it.

 

Please rate it if  this helps.

3- As per gmail and yahoo, you will need to configure SMTP vmail to Gmail

 

www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx/8xcucsag200.html#wp1049727

Thank you so much.

 

These options are only for VM that is not sent offnet to a personal cell phone or landline, correct.

 

Appreciate all yout help on this.

 

Nancy

That´s correct Nancy!

Those options are only for VM that is not sent offnet

Thanks so much for all your help.

 

Nancy

It was a pleasure, please rate if it was help the information

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: