Ironport C370 LDAP issues

MickyPhil320 · ‎04-02-2014

Hello Folks. We have an Ironport C370 and we couldn't log in to it anymore (GUI or SSH) using our domain password. It sends an e-mail showing "LDAP:query Server Name-AD accep result LDAP server misconfigured or unreachable"

Nothing has been changed in the configuration nor in the AD. Any ideas??? Thank you!

Robert Sherwin · ‎04-02-2014

Please note that these are indications that the appliance is trying to establish a connection to the configured LDAP server under the "Server Name-AD" profile and the server is not responding. Based on this, it would be advisable to investigate the LDAP server to correct this issue.

Anything network wise changed? Network issues between the IronPort and your LDAP server? Domain controller?

I hope this helps!

-Robert

(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)

Cheers,
Robert Sherwin

MickyPhil320 · ‎04-02-2014

No, nothing has been changed at the LDAP server (also DC) as well as any known network issues. Just rebooted the equipment and we'll see how it goes. Thanks for your response Robert.