CUCM 7.1.5 Not showing 6945 ICON

Alhafiz Ahmad · ‎04-06-2014

Hi Cisco Expert

I have one cucm version 7.1.5.20000-6. I just enable 6945 firmware for this cucm by using 6945 enabler. I have a problem because my cucm was not appear the 6945 icon when i view under Device>Phone. May i know why the thing happen?

cnuche · ‎04-06-2014

Hi,

Please install the '7.1(5.36121) Device Package' on all servers, then reboot the cluster.

http://software.cisco.com/download/release.html?mdfid=282421166&flowid=45895&softwareid=282074299&release=7.1%285.36121%29&relind=AVAILABLE&rellifecycle=&reltype=latest

Let me know if that makes a difference.

If this helps, please rate.

Chris.

Alhafiz Ahmad · ‎04-07-2014

Hi Chris

Thanks for the info..actually i already update the device package but it still same.The icon not showing up..Do i need upgrade the server itself? If yes which version i should upgrade.

It is because i have a see this version UCSInstall_UCOS_7.1.5.35901-1.sgn.iso which is full restricted with full encryption and UCSInstall_UCOS_UNRST_7.1.5.35901-1.sgn.iso which is unrestricted with fewer encryption.

Which one i need to use? what the different?