I have a SIP trunk configured in VG to land incomming calls. Calls from outside are able to receive directly on DID extensions successfully.
Want to configure the DID number to be forwarded to IVR so i can hear welcome greeting.
like if someone calling on 7700(DID) the call should be forwarded to IVR (CUE-1119).
Quick response is highly appreciated.
Modify your dial-peer 100 and then test a call.
dial-peer voice 100 voip
Now what happen is VG will send called number as 2281119 to CUCM and you need translation pattern on CUCM to convert this called number to 1119.
If you don't need translation pattern on CUCM , you can use translation rule to convert this number.
Let me know
Hi Sam, it is better to create a Translation Pattern in CUCM with 2287700 with partition same as other IP phones and modify the called party number to 1119.
if you dial 1119 from any ip phone, does it work without any issues now?