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Unable to upgrade WLC on SRE to 7.4.121.0

Answered Question
Apr 9th, 2014
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Hi

 

I am unable to upgrade one of my WLC on SRE to 7.4.121.0.  I keep getting TFTP or FTP failure while storing in flash.  The WLC is currently running 7.2.110.0 and is running on a SRE 700 module in a 2951 router.

I have tried with both TFTP and FTP and I have redownloaded the file from Cisco.  I am using tftpd32 on Windows XP and it is allowed from the firewall.  When I perform the transfer it shows in the TFTPd32 log as successful.

 

Could someone please suggest how I can get this to work please?

I get this in the GUI message Log when I try the upgrade

 

*TransferTask: Apr 09 11:47:14.561: %OSAPI-6-FILE_DOES_NOT_EXIST: osapi_file.c:361 File : /mnt/images/vinitrd-secondary does not exist.(errno 2)
-Traceback:  086b7300 08048aad 08057585 086c7e19 09231700 09280c7e
*TransferTask: Apr 09 11:47:14.561: %OSAPI-6-FILE_DOES_NOT_EXIST: osapi_file.c:361 File : /mnt/images/vinitrd-primary does not exist.(errno 2)
-Traceback:  086b7300 08048a32 08057585 086c7e19 09231700 09280c7e
*TransferTask: Apr 09 11:47:10.513: %UPDATE-3-INIT_TLV_FAIL: installpkg.c:1773 Error -1 installing Temporal Logic Verifier (TLV). Failed to install downloaded s/w.
*TransferTask: Apr 09 11:47:10.513: %UPDATE-3-INCMPLT_WRITE: installpkg.c:752 Warning: Truncated write. Error writing chunk size 1270, len left = 1270, total len = 1270.

Thanks

Correct Answer by Stephen Rodriguez about 3 years 3 months ago

that should be the right image for it. Can you reboot the WLC module and try again?

 

Steve

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Leo Laohoo Wed, 04/16/2014 - 02:22
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I keep getting TFTP or FTP failure while storing in flash.

Can you explain this?  What is the EXACT error message?  What TFTP client are you using?  Cisco recommends using TFTPd32.  

Robert Reid Wed, 04/16/2014 - 03:11
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When I perform the download to controller using tftp the message I get is tftp error while storing in flash. 

I am using tftpd32 and the log from tftp32 shows the file copied properly. 

 

If I use FTP the message changes to FTP error while storing in flash. 

 

Leo Laohoo Thu, 04/17/2014 - 18:02
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Hmmm ... 

What is the filename of the firmware you are using?

 

The firmware you are using could be corrupt.  Can you compare the MD5 hash value of your file versus the MD5 hash value found in the Cisco website?

Robert Reid Mon, 04/28/2014 - 06:45
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I am trying to install AIR-WLC-SRE-K9-7-4-121-0.aes(7.4.121.0),

I have ran the md5 checker and they match.

Correct Answer
Stephen Rodriguez Mon, 04/28/2014 - 07:08
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that should be the right image for it. Can you reboot the WLC module and try again?

 

Steve

Robert Reid Mon, 05/05/2014 - 05:48
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The reboot fixed it. Thanks to everyone for the help.

 

@Steve I tried to accept your reply as correct but keep getting an bad token error.

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