04-25-2014 02:45 AM
dears,
when adding or deleteing a user on router CLI i receive the below warning:
warning: unable to update SNMP users database
reason: generic error
we are using SNMPv2
please advise.
thank you.
04-25-2014 03:24 AM
Hi ,
looks like a BUG.
what command you are using to add the user , share the complete output .
what is the device type ?
Thanks-
Afroz
04-25-2014 03:30 AM
Hi,
i am doing this on an ACE:
ACE/Admin(config)# no username joseph
warning: unable to update SNMP users database
reason: generic error
ACE/Admin(config)# no username someone
warning: unable to update SNMP users database
reason: generic error
ACE-/Admin(config)#
regards
04-25-2014 03:30 AM
this is a BUG on ACE device :
04-25-2014 03:34 AM
is there any workaround or fix for this bug ?
please can you post the link for this bug id CSCts42477 ?
thank you
04-25-2014 03:35 AM
here is the link:
https://tools.cisco.com/bugsearch/bug/CSCts42477/?reffering_site=dumpcr
04-25-2014 03:45 AM
hi,
please advise.
we are using SNMPv2 and have ace version 3.0(0)A5(1.1) which does not apply to the bug description below:
Symptom:
Standby ACE "snmp-server user password" MD5 hash as well as "privacy
password"
(if configured) synchronize with that of the Active ACE.
This results in SNMPv3 access failure to Standby ACE.
Conditions:
For an ACE pair in FT configuration :
(1) If the ACE is configured with an "snmp-server user" profile with or
without privacy password,
(2) Each ACE module is configured with a unique SNMPv3 "engineid" and
(3) the Standby ACE reloads.
Workaround:
Peer engine id is added.
Known Affected Releases: | (1) |
Known Fixed Releases: | (5) |
04-25-2014 03:55 AM
this is the closest BUG I can find.
open a case , they will check with BU(development).
Thanks-
Afroz
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04-25-2014 03:58 AM
could it be that since we are using SNMPv2 we cannot do sychronisation between user database and CLI users ?
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