UCCX Outbound Calling Time

Unanswered Question
Apr 27th, 2014
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How can i know the calling time of a contact in UCCX Outbound system?

I checked the UCCX database, but i cannot find any field showing the calling time corresponding to a contact.

Anybody please help.

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Samuel Womack Sun, 04/27/2014 - 08:11
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Check the Configuration API for Campaigns/Contacts..If I'm getting the right details from your question you should be able to find Calling Time for your Contact using the queries as defined in those APIs; the document can be found at https://developer.cisco.com/fileMedia/download/bf325c6f-a1a0-485d-88a1-1... if need be I could elaborate on how to get to your specific Contact via Getting a List of your Campaigns and then branching from there..Hope this helps you find the details you need..


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