EHWIC-4G-LTE-G cellular down, connection timeout

Unanswered Question
May 5th, 2014
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I have a new EHWIC-4G-LTE-G module. The router is configured, signal strength is fine.

Cellular interfaces are all down. Tried debug, got message:

CHAT0/1/0: Chat script optus finished, status = Connection timed out; remote host not responding

Current Service Status = No service

Current Service = Unknown
Current Roaming Status = Home
Network Selection Mode = Automatic
Mobile Country Code (MCC) = 505
Mobile Network Code (MNC) = 2
Packet switch domain(PS) state = Not attached
Registration(EMM) state = Not registered

It leads me to think it's sim card issue, but I have tried using USB dongle, it just worked, it used default APN name though.

Could any shield some light on this? thanks.

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