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dx650 doesn't start up

Unanswered Question
May 5th, 2014
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When I plug the power into the phone, the display remains dark. Only the yellow LED next to the camera lights up. The same happens when I plug in PoE.

What should I do?

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Brian Meade Mon, 05/05/2014 - 08:13
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I'd take a packet capture and see if it's generating any traffic at all when it tries to boot up.  You could also try the factory reset process.

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