cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
226
Views
0
Helpful
3
Replies

Need to upgrade CCM system! Help!

fillytown
Level 1
Level 1

My company is looking to upgrade our CCM system infrastructure.

 

Our setup:

We have several sites at different locations which have high-speed VPN links to each other.

Currently, our CCM system is hosted at the main HQ location.  

 

Our Problem:

If the VPN link drops/dies, our phone system is unavailable.

 

Is there a way we can add infrastructure/software so that we can use a server on-site as a primary and the server at the HQ as a secondary?

We can't risk any more dropped calls since our VPN link goes into maintenance quite often.

 

Any advice would be greatly appreciated.

 

Filip Korngut

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

Assuming you meet the requirements for clustering over WAN, install a SUB at that location.

HTH

java

if this helps, please rate

Do you mean sub-interface? 

How do you suggest it is done?

If not sub-interface, can you provide a link to what a SUB is?

Thank you.

If you're an end user, get in touch with your support team for this, or reach a Cisco partner for assistance

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab10/collab10/models.html

HTH

java

if this helps, please rate
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: