- Bronze, 100 points or more
Good morning support community,
Currently I have UCCX v9 and CUIC Premiun v9 and I was wondering if it is possible to link via HTML or other method report from uccx; for example, I have a custom report called "Handled vs Abandoned" and I would like to run it every hour and have the results in my solarwinds dashboard.
I tried to link the HTML source code CUIC gave me but it didn't work :(
I know I can create an ODBC connection to the server, but I don't know the database structure and is not going to help me.
In CUIC I can edit the report and customize the grids, but I cannot find the query :(
What other option do I have?
Thank you! :)