CallManager 8.5, Assigning 800 numbers to extensions

Answered Question
May 12th, 2014
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I have CallManager 8.5, I need to assign an 800 number to a IP extension. This extension needs to be able to answer when the 800 number is called, and if busy or no answer, the call needs to be forwarded to that extension voicemail.

Any help would be greatly appreciated.

Correct Answer by Jaime Valencia about 3 years 3 months ago

That's really basic, if you want just that phone, map whatever DN your telco delivers from the 800 number to it, and set CFB and CFNA to VM.

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Correct Answer
Jaime Valencia Mon, 05/12/2014 - 18:47
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That's really basic, if you want just that phone, map whatever DN your telco delivers from the 800 number to it, and set CFB and CFNA to VM.

Greg Ross Tue, 05/13/2014 - 09:56
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New to CallManager. How do I map the DN to the extension. I know how to accomplish the CFB and CFNA. This use to be in place but got removed when the number was reassigned.

Jaime Valencia Tue, 05/13/2014 - 10:02
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Find out what your telco is delivering from that 800 number to you, how many digits and what number, then just configure the proper inbound CSS in the GW, and configure that DN in the phone.

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