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TomCat and Operations Manager services not running after upgrade from 6.3.1 -> 7.0 -> 7.5

Unanswered Question
May 21st, 2014
User Badges:

Team,

 

so I've worked on upgrading another MSP chassis to the latest VSM version and this one didnt go as smoothly as the first box. During the upgrade we had some issues with the jre not unstalling and then the cisco files not completely deleting from the drive.

 

Currently the management console works but the operations manager fails to load the login prompts which I believe might be java related.

 

I've attached some screenshots. How do I get Tomcat started and the operations manager?

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Scott Olsen Thu, 05/22/2014 - 07:57
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  • Silver, 250 points or more

Do you mean a clean install of VSM 7 or a Cisco assisted *migration* from 6.3.1 to VSM 7?

There really isn't an "upgrade" path from 6.x to 7.x.  

Also, do you happen to have any SSH session logs from the actual upgrade activities?  There really isn't much information to analyse so far... just the indications that key processes are not coming up properly.

StephanMC Fri, 06/27/2014 - 07:30
User Badges:

clean install.

 

tried it again yesterday and got the box running vsm 7.0

it wont go to 7.5 now.

 

I have 8 migrations to do soon; the last two boxes were unused machines.

 

EDIT:

 

figured out why it would not upgrade to 7.5 from 7.0. I had renamed the zip files from the SLES10 scheme to just 7.5 and the web interface wouldnt process it correctly.

StephanMC Wed, 06/11/2014 - 07:32
User Badges:

sorry for the delay:

 

managed to get files copied over and extracted but services arent running right.


ALCVSM01:/cisco7 # rpm -qa |grep Cisco |xargs rpm -e
- Making sure Cisco VSVM is stopped first...
- Saving any existing data to /tmp/Hydra ...Data Saved OK
********************************************************
** Cisco VSVM Uninstallation Successful
********************************************************
ALCVSM01:/cisco7 # rpm -e jre
error: package jre is not installed
ALCVSM01:/cisco7 # rpm -ivh
Cisco_AMQBroker-7.0.1-1.noarch.rpm
Cisco_MPClient-7.0.0-110.noarch.rpm
Cisco_SASD-7.0.0-209.noarch.rpm
Cisco_Tomcat-6.0.35-3.noarch.rpm
Cisco_VSBase-7.0.1-012d-sles10-sp1-i686.rpm
Cisco_VSDrivers-7.0.1-012d-sles10-sp1-i686.rpm
Cisco_VSMC-7.0.1-11.noarch.rpm
Cisco_VSMS-7.0.1-012d-sles10-sp1-i686.rpm
Cisco_VSOM-7.0.1-12-sles10-sp1.i386.rpm
Cisco_VSRecorder-7.0.1-012d-sles10-sp1-i686.rpm
Cisco_VSTools-7.0.1-012.noarch.rpm
SLES10_migrate_dirs.sh
cisco7.zip
jre-6u17-linux-i586.rpm
upgrade_main.sh
ALCVSM01:/cisco7 # rpm -ivh jre-6u17-linux-i586.rpm
Preparing... ########################################### [100%]
1:jre ########################################### [100%]
Unpacking JAR files...
rt.jar...
jsse.jar...
charsets.jar...
localedata.jar...
plugin.jar...
javaws.jar...
deploy.jar...
ALCVSM01:/cisco7 # rpm -ivh Cisco*.rpm
Preparing... ########################################### [100%]
Found /media1. VSM BWhttpd and tmp variable data will be stored here.
Found /media2. VSM mysql variable data will be stored here.
Creating new directories and soft links .....
Creating /usr/BWhttpd/mysql
Creating /usr/BWhttpd/mysql/data
Creating /media1/BWhttpd
Creating /media1/BWhttpd/logs
Creating /media1/BWhttpd/cores
Creating /media1/BWhttpd/tomcat
Creating /media1/BWhttpd/tomcat/activemq-data
Creating /media1/BWhttpd/tomcat/logs
Creating /media1/BWhttpd/upgrade
Creating /media1/BWhttpd/root/htdocs/download
Creating /media2/mysql/data
Creating /media2/mysql/data/vsom
Creating /media2/mysql/data/vsms
Creating /media1/tmp
Shutting down service kdm done
Moving /tmp to /tmp.old
Moving /usr/BWhttpd/vsom_be/db to /usr/BWhttpd/vsom_be/db.old
Moving /usr/BWhttpd/mysql/data to /usr/BWhttpd/mysql/data.old
Moving /usr/BWhttpd/logs to /usr/BWhttpd/logs.old
Moving /usr/BWhttpd/tomcat/logs to /usr/BWhttpd/tomcat/logs.old
Moving /usr/BWhttpd/upgrade to /usr/BWhttpd/upgrade.old
Creating symbolic links to /media1/tmp /media1/BWhttpd and /media2/mysql/data
Moving contents of /tmp.old back to /tmp
Moving contents of /usr/BWhttpd/vsom_be/db.old back to /usr/BWhttpd/vsom_be/db
Moving contents of /usr/BWhttpd/logs.old back to /usr/BWhttpd/logs
Moving contents of /usr/BWhttpd/tomcat/logs.old back to /usr/BWhttpd/tomcat/logs
Moving contents of /usr/BWhttpd/upgrade.old back to /usr/BWhttpd/upgrade
Starting service kdm done
Done
1:Cisco_VSBase ########################################### [ 9%]
Adding required ports to firewall
cisco 0:off 1:off 2:off 3:on 4:off 5:on 6:off

=== Setting HTTP ServerName to 'ALCVSM01' ===

Starting database server...
=> creating UMS database ...done.done.
atd 0:off 1:off 2:on 3:on 4:off 5:on 6:off
Starting service at daemon done
2:Cisco_Tomcat ########################################### [ 18%]
3:Cisco_AMQBroker ########################################### [ 27%]
INSTALLATION DONE:
4:Cisco_VSRecorder ########################################### [ 36%]
5:Cisco_VSMS ########################################### [ 45%]

=== Restoring saved configuration files ===

=== Merging data from saved configuration files ===
/usr/BWhttpd/conf/system.cfg

The userconf.txt file must be replaced
Restoring mediaout.xml
Starting httpserver... done.
Updating snmpd.disk.conf file
6:Cisco_MPClient ########################################### [ 55%]
INSTALLATION DONE
7:Cisco_VSMC ########################################### [ 64%]
INSTALLATION DONE:
8:Cisco_SASD ########################################### [ 73%]
INSTALLATION DONE
9:Cisco_VSDrivers ########################################### [ 82%]
Installing New driver pack 'dp_autodome-2.0-1d_7.0.1-012d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_arecont-2.0-14d_7.0.1-012d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_axis-2.0-7d_7.0.1-012d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_cisco-2.0-22d_7.0.1-012d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_iqeye-3.0-6d_7.0.1-012d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_onvif-2.0-13d_7.0.1-012d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_panasonic-2.0-1d_7.0.1-012d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_pelco-2.0-3d_7.0.1-012d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_sony-2.0-1d_7.0.1-012d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_kalatel-2.0-1d_7.0.1-012d_sles10-sp1-i686'... done.
10:Cisco_VSOM ########################################### [ 91%]

Starting VSOM database server...
=> checking for an existing vsom_db.sql backup file ...
=> creating vsom database ...
Executing VSOM_BE create script
Executing VSOM_BE basedata script
Executing VSOM_BE stored procedure scripts
Creating Stored procedures for Partitioning
Creating Stored procedures for Partitioning
Done -- Creating Stored procedures for Partitioning
Done -- Creating Stored procedures for Partitioning
Stopping VSOM database server... done.
11:Cisco_VSTools ########################################### [100%]
ALCVSM01:/cisco7 # /etc/init.d/cisco start

Found 6.3 Cisco VSM installed on this system. Please install Cisco_VSMSUpgrade rpm.
After installating the Cisco_VSMSUpgrade rpm, you must either
run upgrade_7.0 script to migrate your system to 7.0 or
run remove_6.3 script to remove the configuration and media data.
WARNING: During upgrade all mpeg2 configuration and media data will be lost.
In addition, the running archives will continue and will record for
at least 6 hours.

ALCVSM01:/cisco7 # reboot

Broadcast message from root (pts/0) (Tue May 13 05:16:29 2014):

The system is going down for reboot NOW!
ALCVSM01:/cisco7 #

 

 

login as: root
Using keyboard-interactive authentication.
Password:
Last login: Tue May 13 16:17:28 2014 from xxxxxxxxxxxxxxxxxxxxxxxxxxx
ALCVSM01:~ # dir
total 48
-rw-r--r-- 1 root root 7540 May 13 02:15 ?
drwxr-xr-x 2 root root 48 Jun 14 2011 .Desktop.old
-rw------- 1 root root 0 Aug 15 2011 .ICEauthority
-rw------- 1 root root 55 Aug 15 2011 .Xauthority
-rw------- 1 root root 2570 May 13 16:33 .bash_history
-rw-r--r-- 1 root root 202 Feb 27 2013 .bash_vstools
-rw-r--r-- 1 root root 22 May 13 16:32 .bashrc
-rw------- 1 root root 26 Jun 14 2011 .dmrc
-rw-r--r-- 1 root root 1332 Nov 23 2005 .exrc
drwxr-xr-x 2 root root 48 Jun 14 2011 .fvwm
drwx------ 3 root root 280 Jun 14 2011 .gnupg
drwxr-xr-x 2 root root 80 Jun 14 2011 .kbd
drwx------ 4 root root 304 Aug 15 2011 .kde
drwx------ 3 root root 72 Jun 14 2011 .local
drwxr-xr-x 2 root root 48 Jun 14 2011 .qt
-rw------- 1 root root 1024 Jun 14 2011 .rnd
drwxr-xr-x 2 root root 168 Jun 14 2011 .skel
-rw-r--r-- 1 root root 497 May 13 16:35 .suse_register.log
drwxr-xr-x 2 root root 168 May 13 16:35 .wapi
-rw------- 1 root root 5144 Aug 15 2011 .xsession-errors
drwxr-xr-x 2 root root 288 Jun 14 2011 Desktop
drwxr-xr-x 2 root root 80 Jun 14 2011 bin
ALCVSM01:~ # /etc/i
ifplugd/ init.d/ iproute2/ ivman/
ALCVSM01:~ # /etc/init.d/cisco start

Found 6.3 Cisco VSM installed on this system. Please install Cisco_VSMSUpgrade r pm.
After installating the Cisco_VSMSUpgrade rpm, you must either
run upgrade_7.0 script to migrate your system to 7.0 or
run remove_6.3 script to remove the configuration and media data.
WARNING: During upgrade all mpeg2 configuration and media data will be lost.
In addition, the running archives will continue and will record for
at least 6 hours.

ALCVSM01:~ # cd cisco7
-bash: cd: cisco7: No such file or directory
ALCVSM01:~ # /
-bash: /: is a directory
ALCVSM01:~ # cd..
ALCVSM01:/ # dir
total 692487
-rw------- 1 root root 1024 May 13 02:02 .rnd
drwxr-xr-x 2 root root 2888 Jun 14 2011 bin
drwxr-xr-x 4 root root 1024 Jun 14 2011 boot
drwxr-xr-x 2 root root 816 May 13 04:50 cisco7
-rw-r--r-- 1 root root 708383817 May 13 16:19 cisco7.zip
drwxr-xr-x 2 root root 776 May 13 05:08 cisco75
drwxr-xr-x 2 root root 48 May 13 02:42 ciscoupgrade
drwxr-xr-x 10 root root 6560 May 13 16:35 dev
drwxr-xr-x 77 root root 6632 May 13 16:35 etc
drwxr-xr-x 2 root root 48 May 3 2007 home
drwxr-xr-x 12 root root 3936 May 13 16:31 lib
drwxr-xr-x 2 root root 48 May 3 2007 media
drwxr-xr-x 4 nobody nobody 53 May 13 05:11 media1
drwxr-xr-x 6 nobody nobody 82 May 13 05:11 media2
drwxr-xr-x 5 root root 120 May 13 02:49 mnt
-rw-r--r-- 1 root root 0 May 13 16:23 new.txt
drwxr-xr-x 5 root root 120 Jun 14 2011 opt
dr-xr-xr-x 104 root root 0 May 13 16:34 proc
drwx------ 13 root root 640 May 13 16:32 root
drwxr-xr-x 3 root root 8648 Jun 14 2011 sbin
drwxr-xr-x 4 root root 96 Jun 14 2011 srv
drwxr-xr-x 11 root root 0 May 13 16:34 sys
lrwxrwxrwx 1 root root 11 May 13 05:11 tmp -> /media1/tmp
drwxr-xr-x 14 nobody nobody 440 Feb 27 2013 usr
drwxr-xr-x 15 root root 384 Jun 14 2011 var
ALCVSM01:/ # cd cisco75
ALCVSM01:/cisco75 # dir
total 1727639
-r--r--r-- 1 root root 34342719 Feb 14 11:24 Cisco_AMQBroker-7.5.0-1.noarch.rpm
-r--r--r-- 1 root root 85933439 Feb 14 11:23 Cisco_MPClient-7.5.0-23.noarch.rpm
-r--r--r-- 1 root root 62081358 Feb 14 11:23 Cisco_SASD-7.5.0-25.noarch.rpm
-r--r--r-- 1 root root 6993686 Feb 14 11:24 Cisco_Tomcat-7.0.37-2.noarch.rpm
-r--r--r-- 1 root root 140142294 Feb 14 11:24 Cisco_VSBase-7.5.0-035d-sles10-sp1-i686.rpm
-r--r--r-- 1 root root 142347607 Feb 14 11:24 Cisco_VSDrivers-7.5.0-035d-sles10-sp1-i686.rpm
-r--r--r-- 1 root root 32688805 Feb 14 11:23 Cisco_VSMC-7.5.0-023.noarch.rpm
-r--r--r-- 1 root root 106635410 Feb 14 11:24 Cisco_VSMS-7.5.0-035d-sles10-sp1-i686.rpm
-r--r--r-- 1 root root 186500163 Feb 14 11:24 Cisco_VSOM-7.5.0-30-sles10-sp1.i386.rpm
-r--r--r-- 1 root root 32873681 Feb 14 11:24 Cisco_VSRecorder-7.5.0-035d-sles10-sp1-i686.rpm
-r--r--r-- 1 root root 20605 Feb 14 11:24 Cisco_VSTools-7.5.0-035.noarch.rpm
-rw-r--r-- 1 root root 879404583 May 13 04:52 cisco75.zip
-r--r--r-- 1 root root 57364861 Feb 14 11:24 jre-7u17-linux-i586.rpm
-rwxr-xr-x 1 root root 17989 Feb 14 11:24 upgrade_main.sh
ALCVSM01:/cisco75 # cd..
ALCVSM01:/ # ./
bin/ ciscoupgrade/ lib/ mnt/ sbin/ usr/
boot/ dev/ media/ opt/ srv/ var/
cisco7/ etc/ media1/ proc/ sys/
cisco75/ home/ media2/ root/ tmp/
ALCVSM01:/ # /.
./ ../
ALCVSM01:/ # ls
.rnd boot cisco7.zip ciscoupgrade etc lib media1 mnt opt root srv tmp var
bin cisco7 cisco75 dev home media media2 new.txt proc sbin sys usr
ALCVSM01:/ # cd cisco
cisco7/ cisco75/ ciscoupgrade/
ALCVSM01:/ # cd cisco
cisco7/ cisco75/ ciscoupgrade/
ALCVSM01:/ # cd cisco75
ALCVSM01:/cisco75 # ls
Cisco_AMQBroker-7.5.0-1.noarch.rpm Cisco_VSMS-7.5.0-035d-sles10-sp1-i686.rpm
Cisco_MPClient-7.5.0-23.noarch.rpm Cisco_VSOM-7.5.0-30-sles10-sp1.i386.rpm
Cisco_SASD-7.5.0-25.noarch.rpm Cisco_VSRecorder-7.5.0-035d-sles10-sp1-i686.rpm
Cisco_Tomcat-7.0.37-2.noarch.rpm Cisco_VSTools-7.5.0-035.noarch.rpm
Cisco_VSBase-7.5.0-035d-sles10-sp1-i686.rpm cisco75.zip
Cisco_VSDrivers-7.5.0-035d-sles10-sp1-i686.rpm jre-7u17-linux-i586.rpm
Cisco_VSMC-7.5.0-023.noarch.rpm upgrade_main.sh
ALCVSM01:/cisco75 # ./upgrade_main.sh
./upgrade_main.sh: line 298: /usr/BWhttpd/upgrade/server/upgradeInputFile: No such file or directory
7 Upgrade script initialized
./upgrade_main.sh: line 308: [: =: unary operator expected
./upgrade_main.sh: line 334: [: =: unary operator expected
./upgrade_main.sh: line 347: cd: /usr/BWhttpd/upgrade/server/workspace: No such file or directory
./upgrade_main.sh: line 348: /usr/BWhttpd/upgrade/server/workspace/new-rpm-list: No such file or directory
./upgrade_main.sh: line 353: /usr/BWhttpd/upgrade/server/workspace/new-rpm-list: No such file or directory
jre-1.6.0_17-fcs
./upgrade_main.sh: line 364: /usr/BWhttpd/upgrade/server/workspace/new-rpm-list: No such file or directory
./upgrade_main.sh: line 375: /usr/BWhttpd/upgrade/server/workspace/old-rpm-list: No such file or directory
jre-1.6.0_17-fcs
./upgrade_main.sh: line 382: /usr/BWhttpd/upgrade/server/workspace/old-rpm-list: No such file or directory
cat: /usr/BWhttpd/upgrade/server/workspace/old-rpm-list: No such file or directory
rm: cannot remove `/usr/BWhttpd/upgrade/server/upgradeInputFile': No such file or directory
11 Upgrade failed. Upgrade script failed. No approved Cisco RPMS found to be installed
rm: cannot remove `/usr/BWhttpd/upgrade/server/download/': Is a directory
ALCVSM01:/cisco75 # cd..
ALCVSM01:/ # dir
total 692487
-rw------- 1 root root 1024 May 13 02:02 .rnd
drwxr-xr-x 2 root root 2888 Jun 14 2011 bin
drwxr-xr-x 4 root root 1024 Jun 14 2011 boot
drwxr-xr-x 2 root root 816 May 13 04:50 cisco7
-rw-r--r-- 1 root root 708383817 May 13 16:19 cisco7.zip
drwxr-xr-x 2 root root 776 May 13 05:08 cisco75
drwxr-xr-x 2 root root 48 May 13 02:42 ciscoupgrade
drwxr-xr-x 10 root root 6560 May 13 16:35 dev
drwxr-xr-x 77 root root 6632 May 13 16:35 etc
drwxr-xr-x 2 root root 48 May 3 2007 home
drwxr-xr-x 12 root root 3936 May 13 16:31 lib
drwxr-xr-x 2 root root 48 May 3 2007 media
drwxr-xr-x 4 nobody nobody 53 May 13 05:11 media1
drwxr-xr-x 6 nobody nobody 82 May 13 05:11 media2
drwxr-xr-x 5 root root 120 May 13 02:49 mnt
-rw-r--r-- 1 root root 0 May 13 16:23 new.txt
drwxr-xr-x 5 root root 120 Jun 14 2011 opt
dr-xr-xr-x 104 root root 0 May 13 16:34 proc
drwx------ 13 root root 640 May 13 16:32 root
drwxr-xr-x 3 root root 8648 Jun 14 2011 sbin
drwxr-xr-x 4 root root 96 Jun 14 2011 srv
drwxr-xr-x 11 root root 0 May 13 16:34 sys
lrwxrwxrwx 1 root root 11 May 13 05:11 tmp -> /media1/tmp
drwxr-xr-x 14 nobody nobody 440 Feb 27 2013 usr
drwxr-xr-x 15 root root 384 Jun 14 2011 var
ALCVSM01:/ # cd cisco7
ALCVSM01:/cisco7 # dir
total 1392456
-rw-r--r-- 1 root root 34235553 Mar 4 2013 Cisco_AMQBroker-7.0.1-1.noarch.rpm
-rw-rw-r-- 1 root root 40171931 Feb 28 2013 Cisco_MPClient-7.0.0-110.noarch.rpm
-rw-rw-r-- 1 root root 55269319 Feb 28 2013 Cisco_SASD-7.0.0-209.noarch.rpm
-rw-r--r-- 1 root root 6176485 Mar 4 2013 Cisco_Tomcat-6.0.35-3.noarch.rpm
-rw-rw-rw- 1 root root 177442682 Feb 27 2013 Cisco_VSBase-7.0.1-012d-sles10-sp1-i686.rpm
-rw-rw-rw- 1 root root 104455941 Feb 27 2013 Cisco_VSDrivers-7.0.1-012d-sles10-sp1-i686.rpm
-rw-r--r-- 1 root root 33486797 Mar 7 2013 Cisco_VSMC-7.0.1-11.noarch.rpm
-rw-rw-rw- 1 root root 76594753 Feb 27 2013 Cisco_VSMS-7.0.1-012d-sles10-sp1-i686.rpm
-rw-r--r-- 1 root root 137883596 Mar 4 2013 Cisco_VSOM-7.0.1-12-sles10-sp1.i386.rpm
-rw-rw-rw- 1 root root 29760699 Feb 27 2013 Cisco_VSRecorder-7.0.1-012d-sles10-sp1-i686.rpm
-rw-rw-rw- 1 root root 18490 Feb 27 2013 Cisco_VSTools-7.0.1-012.noarch.rpm
-rwxrwxrwx 1 root root 4968 Feb 27 2013 SLES10_migrate_dirs.sh
-rw-r--r-- 1 root root 708383817 May 13 16:08 cisco7.zip
-rwxrwxrwx 1 root root 20569081 Mar 29 2010 jre-6u17-linux-i586.rpm
-rwxrwxrwx 1 root root 11751 Feb 27 2013 upgrade_main.sh
ALCVSM01:/cisco7 # cd..
ALCVSM01:/ # cd cisco75
ALCVSM01:/cisco75 # dir
total 1727639
-r--r--r-- 1 root root 34342719 Feb 14 11:24 Cisco_AMQBroker-7.5.0-1.noarch.rpm
-r--r--r-- 1 root root 85933439 Feb 14 11:23 Cisco_MPClient-7.5.0-23.noarch.rpm
-r--r--r-- 1 root root 62081358 Feb 14 11:23 Cisco_SASD-7.5.0-25.noarch.rpm
-r--r--r-- 1 root root 6993686 Feb 14 11:24 Cisco_Tomcat-7.0.37-2.noarch.rpm
-r--r--r-- 1 root root 140142294 Feb 14 11:24 Cisco_VSBase-7.5.0-035d-sles10-sp1-i686.rpm
-r--r--r-- 1 root root 142347607 Feb 14 11:24 Cisco_VSDrivers-7.5.0-035d-sles10-sp1-i686.rpm
-r--r--r-- 1 root root 32688805 Feb 14 11:23 Cisco_VSMC-7.5.0-023.noarch.rpm
-r--r--r-- 1 root root 106635410 Feb 14 11:24 Cisco_VSMS-7.5.0-035d-sles10-sp1-i686.rpm
-r--r--r-- 1 root root 186500163 Feb 14 11:24 Cisco_VSOM-7.5.0-30-sles10-sp1.i386.rpm
-r--r--r-- 1 root root 32873681 Feb 14 11:24 Cisco_VSRecorder-7.5.0-035d-sles10-sp1-i686.rpm
-r--r--r-- 1 root root 20605 Feb 14 11:24 Cisco_VSTools-7.5.0-035.noarch.rpm
-rw-r--r-- 1 root root 879404583 May 13 04:52 cisco75.zip
-r--r--r-- 1 root root 57364861 Feb 14 11:24 jre-7u17-linux-i586.rpm
-rwxr-xr-x 1 root root 17989 Feb 14 11:24 upgrade_main.sh
ALCVSM01:/cisco75 # rpm -qa | grep cisco | xargs rpm -e
rpm: no packages given for erase
ALCVSM01:/cisco75 # rpm -qa | grep Cisco | xargs rpm -e
Uninstalling driver pack 'dp_autodome-2.0-1d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_arecont-2.0-14d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_axis-2.0-7d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_cisco-2.0-22d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_iqeye-3.0-6d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_onvif-2.0-13d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_panasonic-2.0-1d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_pelco-2.0-3d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_sony-2.0-1d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_kalatel-2.0-1d_7.0.1-012d_sles10-sp1-i686'... done.
Removing mrtg image files
Stopping scheduler daemon... done.
Stopping httpserver... done.
Stopping LocalAdmin Server... done.
Stopping Cmapi Server... done.
Stopping Analytics Server... done.
Stopping external trigger server... done.
Stopping DeviceInfo Server... done.
Stopping mediaout... done.
Stopping StorageMonitor server... done.
Stopping vsrecorder... done.
Stopping failover server... done.
Stopping mrtg... done.
Stopping discovery server... done.
Stopping msi daemon... done.
Stopping backup server... done.
Stopping SystemMonitor server... done.
init_upgrade : nothing to do
Stopping snmp server... done.
Stopping event engine daemon... done.
Stopping database server... not running.
Stopping VSOM ... done
Stopping tomcat ... done
Stopping VSOM database server... not running.
Stopping mrtg... done.
Stopping msi daemon... done.
Stopping event engine daemon... done.
Stopping database server... not running.
Stopping VSOM ... done
Stopping tomcat ... done
Stopping VSOM database server... not running.

Starting VSOM database server... done.
cp: cannot stat `/usr/BWhttpd/conf/civs-enc_com.cfg': No such file or directory
cp: cannot stat `/usr/BWhttpd/etc/snmpd.conf': No such file or directory
cat: /etc/init.d/cisco: No such file or directory
Stopping VSOM database server... done.
Stopping vsrecorder... done.
warning: waiting to reestablish exclusive database lock
ALCVSM01:/cisco75 # /etc/init.d/cisco stop
-bash: /etc/init.d/cisco: No such file or directory
ALCVSM01:/cisco75 # rpm -e jre
ALCVSM01:/cisco75 # rpm -ivh
Cisco_AMQBroker-7.5.0-1.noarch.rpm Cisco_VSMS-7.5.0-035d-sles10-sp1-i686.rpm
Cisco_MPClient-7.5.0-23.noarch.rpm Cisco_VSOM-7.5.0-30-sles10-sp1.i386.rpm
Cisco_SASD-7.5.0-25.noarch.rpm Cisco_VSRecorder-7.5.0-035d-sles10-sp1-i686.rpm
Cisco_Tomcat-7.0.37-2.noarch.rpm Cisco_VSTools-7.5.0-035.noarch.rpm
Cisco_VSBase-7.5.0-035d-sles10-sp1-i686.rpm cisco75.zip
Cisco_VSDrivers-7.5.0-035d-sles10-sp1-i686.rpm jre-7u17-linux-i586.rpm
Cisco_VSMC-7.5.0-023.noarch.rpm upgrade_main.sh
ALCVSM01:/cisco75 # rpm -ivh
Cisco_AMQBroker-7.5.0-1.noarch.rpm Cisco_VSMS-7.5.0-035d-sles10-sp1-i686.rpm
Cisco_MPClient-7.5.0-23.noarch.rpm Cisco_VSOM-7.5.0-30-sles10-sp1.i386.rpm
Cisco_SASD-7.5.0-25.noarch.rpm Cisco_VSRecorder-7.5.0-035d-sles10-sp1-i686.rpm
Cisco_Tomcat-7.0.37-2.noarch.rpm Cisco_VSTools-7.5.0-035.noarch.rpm
Cisco_VSBase-7.5.0-035d-sles10-sp1-i686.rpm cisco75.zip
Cisco_VSDrivers-7.5.0-035d-sles10-sp1-i686.rpm jre-7u17-linux-i586.rpm
Cisco_VSMC-7.5.0-023.noarch.rpm upgrade_main.sh
ALCVSM01:/cisco75 # rpm -ivh jre-7u17-linux-i586.rpm
Preparing... ########################################### [100%]
1:jre ########################################### [100%]
Unpacking JAR files...
rt.jar...
Error: Could not open input file: /usr/java/jre1.7.0_17/lib/rt.pack
jsse.jar...
Error: Could not open input file: /usr/java/jre1.7.0_17/lib/jsse.pack
charsets.jar...
Error: Could not open input file: /usr/java/jre1.7.0_17/lib/charsets.pack
localedata.jar...
Error: Could not open input file: /usr/java/jre1.7.0_17/lib/ext/localedata.pack
plugin.jar...
Error: Could not open input file: /usr/java/jre1.7.0_17/lib/plugin.pack
javaws.jar...
Error: Could not open input file: /usr/java/jre1.7.0_17/lib/javaws.pack
deploy.jar...
Error: Could not open input file: /usr/java/jre1.7.0_17/lib/deploy.pack
ALCVSM01:/cisco75 # rpm -ivh Cisco*.rpm
Preparing... ########################################### [100%]
Found /media1. VSM BWhttpd and tmp variable data will be stored here.
Found /media2. VSM mysql variable data will be stored here.
Creating new directories and soft links .....
Shutting down service kdm done
Creating symbolic links to /media1/tmp /media1/BWhttpd and /media2/mysql/data
Starting service kdm done
Done
1:Cisco_VSBase ########################################### [ 9%]
Adding required ports to firewall
cisco 0:off 1:off 2:off 3:on 4:off 5:on 6:off
rm: cannot remove `/usr/BWhttpd/root/htdocs/download/': Not a directory

=== Setting HTTP ServerName to 'ALCVSM01' ===

atd 0:off 1:off 2:on 3:on 4:off 5:on 6:off
Starting service at daemon done
2:Cisco_Tomcat ########################################### [ 18%]
3:Cisco_AMQBroker ########################################### [ 27%]
4:Cisco_VSRecorder ########################################### [ 36%]
5:Cisco_VSMS ########################################### [ 45%]
Restoring mediaout.xml
Unable to update snmpd.disk.conf
6:Cisco_MPClient ########################################### [ 55%]
INSTALLATION DONE
7:Cisco_VSMC ########################################### [ 64%]
Changing password for vsmadmin.
INSTALLATION DONE:
8:Cisco_SASD ########################################### [ 73%]
INSTALLATION DONE
9:Cisco_VSDrivers ########################################### [ 82%]
Installing New driver pack 'dp_autodome-2.0-1d_7.5.0-035d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_arecont-2.0-28d_7.5.0-035d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_axis-2.0-26d_7.5.0-035d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_cisco-2.0-45d_7.5.0-035d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_iqeye-3.0-15d_7.5.0-035d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_onvif-2.0-35d_7.5.0-035d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_panasonic-2.0-4d_7.5.0-035d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_pelco-2.0-20d_7.5.0-035d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_sony-2.0-14d_7.5.0-035d_sles10-sp1-i686'... done.
Installing New driver pack 'dp_kalatel-2.0-1d_7.5.0-035d_sles10-sp1-i686'... done.
10:Cisco_VSOM ########################################### [ 91%]

Starting VSOM database server...
=> checking for an existing vsom_db.sql backup file ...
=> restored data from /usr/BWhttpd/vsom_be/db/backup/vsom_db.sql backup file ...
=> updating vsom database ...Current DB version: 7.0.1-12
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.0.1-12_to_7.0.1-13.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.0.1-13_to_7.2.0-2.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.0-2_to_7.2.0-4.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.0-4_to_7.2.0-6.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.0-6_to_7.2.0-8.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.0-8_to_7.2.0-12.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.0-12_to_7.2.0-16.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.0-16_to_7.2.0-20.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.0-20_to_7.2.0-21.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.0-21_to_7.2.0-22.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.0-22_to_7.2.1-1.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.1-1_to_7.2.1-2.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.1-2_to_7.2.1-3.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.1-3_to_7.2.1-4.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.1-4_to_7.2.1-5.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.1-5_to_7.2.1-6.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.2.1-6_to_7.5.0-2.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-2_to_7.5.0-3.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-3_to_7.5.0-4.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-4_to_7.5.0-5.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-5_to_7.5.0-6.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-6_to_7.5.0-7.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-7_to_7.5.0-8.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-8_to_7.5.0-9.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-9_to_7.5.0-10.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-10_to_7.5.0-11.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-11_to_7.5.0-12.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-12_to_7.5.0-13.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-13_to_7.5.0-14.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-14_to_7.5.0-15.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-15_to_7.5.0-16.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-16_to_7.5.0-17.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-17_to_7.5.0-18.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-18_to_7.5.0-19.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-19_to_7.5.0-20.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-20_to_7.5.0-21.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-21_to_7.5.0-22.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-22_to_7.5.0-23.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-23_to_7.5.0-24.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-24_to_7.5.0-25.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-25_to_7.5.0-26.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-26_to_7.5.0-27.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-27_to_7.5.0-28.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-28_to_7.5.0-29.sql
Executed /usr/BWhttpd/vsom_be/db/mysql-update-7.5.0-29_to_7.5.0-30.sql
Executing VSOM_BE stored procedure scriptsCreating Stored procedures for Partitioning
Creating Stored procedures for Partitioning
Done -- Creating Stored procedures for Partitioning
Done -- Creating Stored procedures for Partitioning
Upgrade successfully completed
Stopping VSOM database server... done.

Starting VSOM database server... done.
Checking if old maps need to be backed up...
Old maps not found
Stopping VSOM database server... done.
11:Cisco_VSTools ########################################### [100%]
ALCVSM01:/cisco75 # /etc/init.d/cisco start
Starting tomcat ... done
Waiting for ActiveMQ ... done
Starting database server...
Old DB schema version: 1.0.65
New DB schema version: 1.0.94

=> Doing dot release upgrades ...
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.66.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.67.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.68.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.69.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.70.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.71.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.72.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.73.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.74.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.75.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.76.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.77.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.78.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.79.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.80.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.81.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.82.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.83.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.84.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.85.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.86.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.87.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.88.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.89.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.90.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.91.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.92.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.93.sql - PASSED
Applying upgrade file /usr/BWhttpd/mysql/ums/ums_schema_upgrade-1.0.94.sql - PASSED
done.
Starting event engine daemon... done.
snmpd:/usr/BWhttpd/sbin/snmpd:status...Started
Starting Snmp Server... done.
Starting httpserver... done.
Starting LocalAdmin Server... done.
Starting msi daemon... done.
Starting msi rest... done.
Syncing MSI password to password file... No password to sync.
Starting lighttpd... done.
init_upgrade : Checking for missed upgrades ... none
Starting vsrecorder... done.
Starting camera storage manager... done.
Starting vsms daemons... done
Starting scheduler daemon... done.
Starting FailoverServer... done.
Starting Storage Monitor... done.
Starting MediaOut Handler... done.
Starting DiscoveryServer... done.
Starting Backup Server... done.
Starting CmapiServer... done.
Starting Analytics Server... done.
Starting Analytics Metadata Handler... done.
Starting External Trigger Server... done.
Starting Device Info Server... done.
Starting mrtg... creating MRTG CFG FILE

LoadMIBs: for mrtg
done.
Starting System Monitor... done.
ALCVSM01:/cisco75 #

 

 

 

 

 

 

 

 

 

 

 

 

tried to delete cisco software multiple times:

login as: root
Using keyboard-interactive authentication.
Password:
Last login: Tue May 13 04:29:36 2014 from 10.195.75.164
ALCVSM01:~ # time

real 0m0.000s
user 0m0.000s
sys 0m0.000s
ALCVSM01:~ # set time
ALCVSM01:~ # date
Tue May 13 05:44:58 PDT 2014
ALCVSM01:~ # set date
ALCVSM01:~ # date help
date: invalid date `help'
ALCVSM01:~ # date -s "13 may 2014 15:47:00"
Tue May 13 15:47:00 PDT 2014
ALCVSM01:~ # date
Tue May 13 15:47:02 PDT 2014
ALCVSM01:~ # clear
ALCVSM01:~ # rpm -qa |grep Cisco |xargs rpm -e
Uninstalling driver pack 'dp_autodome-2.0-1d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_arecont-2.0-14d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_axis-2.0-7d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_cisco-2.0-22d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_iqeye-3.0-6d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_onvif-2.0-13d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_panasonic-2.0-1d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_pelco-2.0-3d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_sony-2.0-1d_7.0.1-012d_sles10-sp1-i686'... done.
Uninstalling driver pack 'dp_kalatel-2.0-1d_7.0.1-012d_sles10-sp1-i686'... done.
Removing mrtg image files
Stopping scheduler daemon... done.
Stopping httpserver... done.
Stopping LocalAdmin Server... done.
Stopping Cmapi Server... done.
Stopping Analytics Server... done.
Stopping external trigger server... done.
Stopping DeviceInfo Server... done.
Stopping mediaout... done.
Stopping StorageMonitor server... done.
Stopping vsrecorder... done.
Stopping failover server... done.
Stopping mrtg... done.
Stopping discovery server... done.
Stopping msi daemon... done.
Stopping backup server... done.
Stopping SystemMonitor server... done.
init_upgrade : nothing to do
Stopping snmp server... done.
Stopping event engine daemon... done.
Stopping database server... not running.
Stopping VSOM ... done
Stopping tomcat ... done
Stopping VSOM database server... not running.
Stopping mrtg... done.
Stopping msi daemon... done.
Stopping event engine daemon... done.
Stopping database server... not running.
Stopping VSOM ... done
Stopping tomcat ... done
Stopping VSOM database server... not running.

Starting VSOM database server... done.
cp: cannot stat `/usr/BWhttpd/conf/civs-enc_com.cfg': No such file or directory
cp: cannot stat `/usr/BWhttpd/etc/snmpd.conf': No such file or directory
cat: /etc/init.d/cisco: No such file or directory
Stopping VSOM database server... done.
Stopping vsrecorder... done.
ALCVSM01:~ # rpm -e jre
ALCVSM01:~ # reboot

Broadcast message from root (pts/0) (Tue May 13 15:48:27 2014):

The system is going down for reboot NOW!
ALCVSM01:~ #

Scott Olsen Thu, 06/12/2014 - 06:45
User Badges:
  • Silver, 250 points or more

Hi Stephan,

 

I've managed to locate the document you'll need to review to bring a VSM 6.X server to a clean VSM7.0 state.  It can be located at:

 

https://www.ciscoet.com/resource/cisco-video-surveillance-manager-clean-...

 

Keep in mind this is a *destructive* process.  If you actually require a migration, you should review https://www.ciscoet.com/resource/vsm-7-migration-guide and engage your local Cisco rep.

 

Cheers,

 

Scott.

 

 

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