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CUCM 10.0(1) and Jabber for Android 9.6.1: unable to set up secure phone capabilities!

Endorsed Question
May 26th, 2014
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we have an UC infrastructure with a CUCM 10.0(1) and a CUP 10.0(1).


Furthermore, we have some Jabber for Android 9.6.1.


We have successfully configured the non-secure devices, by using the "Create BOT Software Phone Devices" section of the "Cisco Jabber for Android 9.6 Server Setup Guide" (http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Android/9_6/JA...).


Now, we would like to add the security, by following the "Set Up Secure Phone Capabilities" section of the same document linked above (http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Android/9_6/JA...), but we have an issue.


The weird thing is in the Step 3 of the procedure under the "Configure BOT Devices" section; in fact, we can't find the phone security profile (created in the Step 1 of the "Configure the Phone Security Profile" section) from the "Device Security Profile" drop-down list!


What's wrong?


Thanks in advance for your help.


Best regards.

Cisco Endorsed by Swathi Alagaraj
raziel78kain about 3 years 2 months ago

OK, I've solved by installing the "cmterm-android_9.6.0v11.cop.sgn" COP file.

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Overall Rating: 4.5 (2 ratings)
Jonathan Schulenberg Tue, 05/27/2014 - 05:10
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See if there is a default security profile specifically for the Android device type. If there is, copy it and update accordingly. It's possible that you've found a documentation error and the database is looking at BOT as unique from a generic CSF (even though they are the same thing in practical terms).

raziel78kain Tue, 05/27/2014 - 06:11
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Hello Jonathan,


if it's a documentation issue, the same issue is present in the similar "Cisco Jabber for iPhone and iPad 9.6.1 Server Setup Guide" document:




In fact, even in this document it's stated that a "Cisco Unified Client Services Framework" security profile has to be created...


Anyway, about your request above, there is a default "Cisco Dual Mode for Android - Standard SIP Non-Secure Profile", but there isn't any "Device Security Mode" field in it...


Instead, the default "Cisco Dual Mode for iPhone - Standard SIP Non-Secure Profile" contains that field...


So, how can I solve the configuration issue with Jabber for Android?


Thanks and regards.

raziel78kain Wed, 05/28/2014 - 00:43
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OK, I've solved by installing the "cmterm-android_9.6.0v11.cop.sgn" COP file.


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