Is there a good guide that explains what all the Name under "Select UCCX Services/Applications" mean in RTMT when you go to collect Trace files. For example, if I want to know who Logged into UCCX Application and started a service, which application / service do I pick under RTMT trace collect. Also, what about "Select System Services/Applications" once you hit next from "Select UCCX Services/Applications"
If you want to pull log to see who has logged into UCCX or performed changes then you can collect the Audit Logs, where you can see user actions.
Refer the below link for more detail: