DRS local agent stops running its own...

ahamedulla jainudeen · ‎05-30-2014

Hi .. I m using CUCM 8.6... when I take sheduled backup...I got an error message of master local agent down ..can not communicate with other nodes..then I checked and found that local agents were not running in subscribers...I try restart those services in the subscribers . After few seconds again stops its own..but in publisher the master and local agents are runnjng..no ptoblem what are the steps to run those services in the substibers...pls give any suggestion .

Aditya Gupta · ‎05-30-2014

Hi

Can you verify if your ip-sec certificates on the cucm nodes have expired or there is mismatched certificates on the sub nodes? If yes, you can use the following work-around:

1. For expired:

Regenerate the IP-Sec ceritifcate

2. For mismatch

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-71/111796-cucm-drf.html

IF these are fine, then try to restart the master agent service on pub and then local agent on the subs.

Regards

Aditya