Configuring Click to Call Preferences

Unanswered Question
Jun 2nd, 2014
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Hello All,

I am trying to install Cisco Click-to-all application. There are 6 steps:

Step 1Open the Click to Call Preferences dialog box:
–Windows users—Select Start > All Programs > Cisco Click to Call > Click to Call Configuration.
–Citrix users—Sign into Citrix XenApp and select Click to Call Configuration. If this application is unavailable, your system administrator already configured it for you.
Step 2Enter your Cisco Unified Communications Manager username in User Name, if blank.
Step 3Enter your Cisco Unified Communications Manager password in Password, if blank.
Step 4Select more options.

Step 5If WebDialer Service or CCMCIP Service are blank, follow the instructions provided by your administrator to enter the applicable information.
Step 6Select Save.

In Step5, I am not sure which details to enter for WebDialer Service? can you please shed some light?

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