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One phone 6921 not make calls through the asterisk (CCM_SIP_401_UNAUTHORIZED)

Unanswered Question
Jun 2nd, 2014
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One phone 6921 not make calls through the asterisk

 

Only one phone model 6921 is not a link to analog phones.
6921 other phones make the connection

 

There is a sip-trunk in CUCM going to the asterisk,look the image:

trunk

//In the CCUM

Call Routing - Route/Hunt - Route pattern

I have routes for example 8880, 8843 links between various

8880 and 8843 are analog phones

rotas

From the following message at the time I do the connection, I took the log using the Cisco Unified Real Time program:

error 401

 

3264-8880 when I turn full connection

 

I do not have access to the asterisk, will be that it is the problem? Other model phones 6921 the connection runs

How to solve?

 

Thanks

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rbblue234 Mon, 06/02/2014 - 14:48
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does extension 8880 exist on the asterisk server?  are other phones that are connected to call manager able to place a call out of asterisk?

 

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