We have a customer that will change domain name in a windows domain. It will be totally new forest.
They are running a Cisco Call Manager & Cisco Unity & Cisco IM& Presence, i've read that there are some steps to complete on the cisco presence for this.
This would be a firsttimer for me to do, so could someone advise how to properly start with these kind of changes? Where do i start first? Cisco Call Manager , Presence,... What should i look for and look out for.
I have no idea how to begin on this and also asked to send a time frame of my works.