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MediaSense call flow/bandwidth

billmatthews
Level 1
Level 1

‎06-05-2014 10:50 AM - edited ‎03-16-2019 11:01 PM

Hello,

I'm considering purchasing MediaSense.  The goal is 100% call recording.  Our environment is CUCM 10.  Publisher, sub, and gateway are all located at HQ.  Remote sites (which include 7900 series phones) are located across a WAN.

My question is about the call flow if we add MediaSense.  According to the MediaSense SRND v10, it appears to launch a new RTP stream from the phone to the MediaSense server.  That would appear to double our bandwidth to remote sites (one stream from gateway to phone, another stream from phone to mediasense).

Is that correct?  Any other deployment options that wouldn't have that impact?

Thanks!

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Kevin Przybylowski
Level 1
Level 1

‎06-05-2014 12:06 PM

The last time I checked for internal recording that was the only way, and they only supported phones that can utilize built in bridge.  

If you have SIP circuits, media forking on the CUBE can be easily configured for complete PSTN call recording.

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