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Cisco Prime 2.0.0 to 2.0.1 Upgrade bug id CSCun11428 resolution

Unanswered Question
Jun 5th, 2014
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Has anyone managed to locate the details of how to resolve the Caveat in upgrading to Prime 2.0.0.0.294 to 2.1.0.0.87. There is a bug ID of CSCun11428 in the release notes.

ttp://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-1/release/notes/cpi_rn.html#83938

 

 
show application status NCS (version 2.0.0.0.294)

Health Monitor Server is running.
Ftp Server is running
Database server is running
Tftp Server is running
Matlab Server is running
NMS Server is running.
Plug and Play Gateway is running.
SAM Daemon is running ...
DA Daemon is running ...
Syslog Daemon is running ...

 

show application status NCS (Version 2.1.0.0.87)

Health Monitor Server is running.
Ftp Server is Stopped
Database server is stopped
Tftp Server is Stopped
Matlab Server is Stopped
NMS Server is stopped.
CNS Gateway with port 11011 is down
CNS Gateway SSL with port 11012 is down
CNS Gateway with port 11013 is down
CNS Gateway SSL with port 11014 is down
Plug and Play Gateway Broker with port 61617 is down
Plug and Play Gateway config, image and resource are down on https
Plug and Play Gateway config, image and resource are down on http
Plug and Play Gateway is stopped.
SAM Daemon is not running ...
DA Daemon is not running ...
Syslog Daemon is not running ...

 

I have tried numerous reloads of the Prime Unit (Physical box) but to no avail. If anyone is able to assist in the resolution of this bug it would be much appreciated. The Bug search tool says that the fix is not yet in the public domain but the 2.1 Relased notes mention it as a closed caveat.

This prime was running in a HA pair prior to being split for the upgrade. Both boxes are identical.

Any help would be appreciated.

 

Thanks

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