Cisco Prime unable to connect to TAC Service Requests

Unanswered Question
Jun 16th, 2014
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Always had the problem, but now decided to mess around with it. 

When I try to get Cisco Prime 4.1 to connect to TAC Service Request I get the following error....

"There was an error while fetching the list of TAC Service Requests: String index out of range: -1"

I am able to download IOSs and other software with Prime, just not able to connect to TAC.

Thanks

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