I have a VCS Control and VCS Expressway, calls between registered devices including working properly.
The problem when I want to call cisco example, do not know what settings should I add to be able to call someone who is not my domain or they can call me.
There have been events cisco where you can enter via telepresence and I could not do me the following message:
Not registered - Destination not found
I suspect it's a configuration problem, where, I don't know. We'll need some more information to be able to help find the issue.
- Are you able to contact others outside of your network, that isn't Cisco?
- Do you have a DNS zone configured on your VCS Expressway, and a search rule pointing to it?
- Are you able to see your call attempt in the Expressway search history? If so, can you share it with us?