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CUC9 - Viewing messages of all users

Answered Question
Jun 24th, 2014
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Hello,

How can I view and manage messages which were received by all other users in the system?

Thank you!

Correct Answer by lindborg about 3 years 1 month ago

The easiest way to get access to messages (for archiving/review) is the Message Archiver tool here:

http://www.ciscounitytools.com/Applications/CxN/MessageArchiver/MessageArchiver.html

it requires that you have the Mailbox Access Delegate Account role to get at other user's messages, of course, but you can review and archive them reasonably easily using the tool.

 

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Correct Answer
lindborg Wed, 06/25/2014 - 12:50
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  • Cisco Employee,

The easiest way to get access to messages (for archiving/review) is the Message Archiver tool here:

http://www.ciscounitytools.com/Applications/CxN/MessageArchiver/MessageArchiver.html

it requires that you have the Mailbox Access Delegate Account role to get at other user's messages, of course, but you can review and archive them reasonably easily using the tool.

 

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