06-24-2014 08:23 AM - edited 03-19-2019 08:19 AM
Hello,
How can I view and manage messages which were received by all other users in the system?
Thank you!
Solved! Go to Solution.
06-25-2014 12:50 PM
The easiest way to get access to messages (for archiving/review) is the Message Archiver tool here:
http://www.ciscounitytools.com/Applications/CxN/MessageArchiver/MessageArchiver.html
it requires that you have the Mailbox Access Delegate Account role to get at other user's messages, of course, but you can review and archive them reasonably easily using the tool.
06-25-2014 12:50 PM
The easiest way to get access to messages (for archiving/review) is the Message Archiver tool here:
http://www.ciscounitytools.com/Applications/CxN/MessageArchiver/MessageArchiver.html
it requires that you have the Mailbox Access Delegate Account role to get at other user's messages, of course, but you can review and archive them reasonably easily using the tool.
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