Force Cisco 819 LTE to use HSPA+

Unanswered Question
Jun 27th, 2014
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Dear all,


I have deployed a Cisco C819G-4G-G-K9 using a SIM card Bouygues Telecom (France).

Their 4G signal is not already stable in the customer's site and they propose us to force the router to use HSPA+ technology but Cisco only propose me GSM, UMTS or LTE.

Anyone knows how can be the modem forced to use HSPA+ technology please?


Kind regards,


Camilo Ramirez


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mystreamsupport Tue, 07/15/2014 - 00:41
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Hello Shain,


Thanks for your replay.

We have a Cisco C819G-4G-G-K9 but I don't know how to see the modem type.

I executes the command: show cellular 0 hardware to have more information.

Modem Firmware Version = SWI9200X_03.05.19.04
Modem Firmware built = 2012/09/17 17:57:14
Hardware Version = 10

We use the chat-script: "" "AT!CALL1" TIMEOUT 20 "OK"

In fact, the modem is working in 4G but I cannot force it to HSPA+

What do you thing about it?




Camilo Ramirez


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