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How to use subdomain at Jabber with IM and Presence 10.5

Unanswered Question
Jun 30th, 2014
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    External, 2014

I successfully have installed CUCM, CUCM IM Presence 10.5 and populate my user with msRTCSIP-PrimaryUserAddress on the AD(sip:[email protected]). 
And installed the expressway-C and expressway-E to do the MRA feature.

I am able to log on Jabber and have chat, calls, video, contact photos, contact informations and so on, but now I am trying to test the multiple IM domain feature (that is a requirements of my customer).

This is my environment:

[email protected]
[email protected]
[email protected]

User1 can search the User2 but the IM address shows as [email protected] (because of the domain of user1).

If the user1 manually insert the contact of user2 with IM address as [email protected], they can see, chat and call each other.

So, here are my questions:

1 - Is possible to Cisco Jabber client search directly the IM address as the Directory URI? If yes, how to do that ? (I tried <IMAddress use-default="false"> and <IMAddress prefix="sip:"> msRTCSIP-PrimaryUserAddress or <UseSIPURIToResolveContacts> but does not affect nothing).

2 - Is possible to use a wildcard mask at "Unified Communications IM domains" to all my domain when generating certificate on the Expressway-E? Since all the domains will be a "subdomain". Because if I have to add a new domain at presence, must put here to jabber works external.  

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Guilherme Henri... Tue, 07/01/2014 - 12:32
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At IM and Presence 10.5 it is possible to create many domains as you want. On the Presence Menu > Domains.

After that, I suggest you to change the Presence > Settings > Advanced configuration "IM Address Scheme" to Directory URI.


abdullah alnahdi Tue, 07/01/2014 - 14:02
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Hi Henri


Thank in advanced for you help.This is my first time to install jabber can you help me if i have any issue

astrohmeier Wed, 01/07/2015 - 21:36
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Hello Henri,


did you solve the Problem with the wrong IM address?


regards Achim


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