UCCX 8.5 Supervisor Desktop Plug In

Unanswered Question
Jul 10th, 2014
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Just downloaded Supervisor Desktop from UCCX 8.5 but when I open the program and attempt to select team, there are no choices; only select team, no drop down like my coworkers have.

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Tanner Ezell Thu, 07/10/2014 - 16:36
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You'll need to assign the supervisor to a couple teams before you'll see anything in Supervisor desktop.


You can do this through SubSystems --> RmCm --> Teams. Make sure your user shows up under the assigned section.


You will need to close (completely) Cisco Agent Desktop and relaunch before you will see the changes.





Tanner Ezell


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