I got the below error when I tried to use the Database element in CVP Call Studio to connect to a MSSQL database.
touch111_24-7_Database,07/08/2014 13:52:31.724, The error was: A built-in element encountered an exception of type com.audium.server.AudiumException. There was a problem looking up the JNDI data source 'ivr1'. The root cause was: javax.naming.NameNotFoundException: Name ivr1 is not bound in this Context.
I have added the below to the context.xml file :
In the Database element settings in Call Studio, I put ivr1 in the JNDI Name field.
Can someone help me to know what could be causing this error to appear?
Thank you in advance.