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7960 directory acting wierd

Unanswered Question
Jul 16th, 2014
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When we go to directory services and try to search user and type for e.g "A" it displays as "N" and so on..when type "E" it shows 3/4. How to rectify this problem? is it because of the 7960 Template. We are using CUCM 10 recently deployed.

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tonyperla Thu, 07/17/2014 - 05:49
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Hello,

Can you provide the phone button template you are using and if this phone is using any type of locales?  Also, what version of UCM are you using? 

Thanks

Tony

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