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Ferdinand Guasque Wed, 07/23/2014 - 10:28
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you should be able to login into your account and have access to the software versions that you are going to install. for more information since you have a smartnet please contact cisco TAC so they can help you with the process of the downgrade and upgrade. hope this helps!

LJ Gabrillo Wed, 07/23/2014 - 09:34
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Yeap it is possible:

Quote for Cisco docs:

Downloading and Burning the Recovery ISO Image to DVD

In an emergency situation, such as corrupted software, downgrade to an older release, or restoring a problematic appliance, perform the following steps to download and burn the desired recovery ISO image to DVD.


Step 1 The recovery ISO is available through Cisco TAC. Contact Cisco TAC to obtain the recovery ISO image file.

Step 2 Download the recovery ISO image file.

Step 3 Burn the recovery ISO image file to a DVD.

 

LINK: http://www.cisco.com/c/en/us/td/docs/wireless/ncs/appliance/install/guid...

 

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