07-30-2014 10:07 AM - edited 07-05-2021 01:18 AM
Hi,
I've installed CMX Analytics 7.6 according to the user guide (http://www.cisco.com/c/en/us/td/docs/wireless/mse/7-6/CMX_Dashboard/Guide/Cisco_CMX_Dashboard_Config_Guide.html) and setup zones in Prime v1.4, so far so good.
My problem is that I have old zones showing up in the CMX Analytics dashboard where I can select a zone and create reports. First I thought it takes a moment to sync and the zones disappear but they stick for over a month now.
What I tried so far:
1. Resynced maps with MSE engine in Prime
2. Rebooted MSE
3. Rebooted CMX Analytics module
4. Updated Maps in CMX Analytics with refresh and update button
No effect. Old zones and maps that are no longer in Prime but still in CMX and clutter the dropdown interface.
How can I remove them?
07-30-2014 03:24 PM
If you remove any data for floors, building, or campus from the PI, is not deleted from the CMX Dashboard. You have to delete the information from the CMX Dashboard UI.
To delete a floor map, complete these steps:
Step 1 Choose Points of Interest from the left side bar menu.
Step 2 Go to System Campus > Venue > Floor.
Step 3 Click Delete Floor.
07-31-2014 08:07 AM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide