Just recently upgraded to Jabber Windows client 9.7.2. I'm running CUCM and CUP 8.6. I have the _cuplogin._tcp SRV record also. The problem is that when I select Automatic in the account type. The service discovery seems to hit the webex messenger as it is prompting me login for it but I don't have this set-up. I don't have a problem if I use IM & Presence in the account type and default server, SRV works fine. Any idea why this is happening or share relevant documentation? Thanks.