08-13-2014 11:57 AM - edited 03-16-2019 11:44 PM
I want to setup a range of Call Park numbers to be used by a department's main number. However, I want all phones that call that number internal or external to get a CP number withing that range. We are on CUCM 8.5.1. Can this be done?
Thanks
08-13-2014 12:08 PM
Hello
For configuration call park , kindly find the below
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmfeat/fsgd-861-cm/fscallpk.html
https://supportforums.cisco.com/document/26511/how-configure-call-park-cisco-callmanager
*Create DNs for your Call Park (Go to CUCM Call Routing > Call Park),
Thanks
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08-13-2014 12:26 PM
I have the range of Call Park numbers created. What I want to happen is if anyone calls ext 12345 and 12345 Parks that call, I want a number from the Call Park numbers I created used. No matter where the calling party number calls from external and internal. Is that be done?
08-13-2014 12:52 PM
Hello
Yes , it can be done.
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08-14-2014 06:50 AM
Can you help me with the configuration?
08-14-2014 12:06 PM
Hello
1- Lets select range of numbers which will be used for call park , just you have to select numbers without any overlapping w.
2-Go to CUCM- call routing - direct call part - Add new "type call park number or range" , the select your CUCM IP , you can do redundancy to select other range and select your 2n CUCM IP , and so on .
3-Test , just drop call , from any number to any number , then answer call , the do park , be aware that a call park number will appear on your IP phone screen., then try to get the call from other ext by dial the call park number
If you any additional help , let me and i can share with you screenshots
Thanks
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