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Adding MIBs to Collaboration Manager 10.0 for "Unsupported" Devices

Unanswered Question
Aug 14th, 2014
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We have a new Prime Collaboration Manager 10.0 deployment, and have Polycom Immersive end-points (ISX3xx) which I'd like to manage via CM. I've successfully added several of Polycom's infrastructure components and they are "Managed", however, the Immersive end-points (codec 700 series) come up "Unsupported". Documentation states 3rd-party devices are supported, so I'm thinking I just need to provide the MIB from the Seriess 700 codecs (which I can download right from the device) and install into CM so it knows the SysObjectID.

I cannot find anywhere in CM doc, as to how/where to install new MIBs. Can someone point me in the right direction?

 

Thanks!

 

Mike.

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