08-20-2014 10:52 AM - edited 03-18-2019 03:18 AM
Hi guys,
We have a C20 working fine and reachable in the network (I am able to log in to it via HTTP).
We are trying to pair the Touchpad to the codec, but it does not recognize it.
Any ideas?
Thanks,
David
08-20-2014 11:42 PM
Hi
Do you read http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/touch/installation_guide/touch_for_c-series_installation_sheet_for_web.pdf ; ?
Easy way to resolve your issue is make C20 to factory defaults
br Oleksandr
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