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EHWIC-4G-LTE-V only connects via 1xRTT

Unanswered Question
Aug 20th, 2014
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I've got an EHWIC-4G-LTE-V card in a 2921 router and am only able to connect via 1xRTT. Can someone take a look at the output below and provide some insight as to why I can't connect via LTE? Thank you.

 

BroadbandLabv233#sho cell 0/0/0 all
Hardware Information
====================
Modem Firmware Version = SWI9600M_03.05.10.06
Modem Firmware built = 2012/11/12 15:07:45
Hardware Version = 10
Integrated Circuit Card ID (ICCID) = 89148000001035643492
Mobile Station Identifier (MSID) : 9802145106
Electronic Serial Number (ESN) = 0x8028B8D1 [12802668753]
Preferred Roaming List (PRL) Version = 0

Profile Information
====================

Profile 1 = INACTIVE **
--------
PDP Type = IPv4
Access Point Name (APN) =
Authentication = None
Username:
Password:

Profile 3 = ACTIVE*
--------
PDP Type = IPv4
PDP address = 166.251.23.6
Access Point Name (APN) = SO01.VZWSTATIC
Authentication = None
Username:
Password:
        Primary DNS address = 198.224.183.135
        Secondary DNS address = 198.224.182.135

  * - Default profile
 ** - LTE attach profile


Data Connection Information
===========================
Data Transmitted = 5428 bytes, Received = 0 bytes
Profile 1, Packet Session Status = INACTIVE
        Inactivity Reason = Unknown
Profile 2, Packet Session Status = INACTIVE
        Inactivity Reason = Unknown
Profile 3, Packet Session Status = ACTIVE
        IP address = 166.251.23.6
        Primary DNS address = 198.224.183.135
        Secondary DNS address = 198.224.182.135
Profile 4, Packet Session Status = INACTIVE
        Inactivity Reason = Unknown
Profile 5, Packet Session Status = INACTIVE
        Inactivity Reason = Unknown
Profile 6, Packet Session Status = INACTIVE
        Inactivity Reason = Unknown

Network Information
===================
Current Service = Packet switched
Current System Identifier (SID) = 139
Current Network Identifier (NID) = 65535
Current Service Status = Normal
Packet switch domain(PS) state = Attached
Registration state = Registered

Radio Information
=================
1xRTT related info
------------------
Current RSSI = -77 dBm

Radio power mode = ON
LTE Technology Preference = AUTO
LTE Technology Selected = eHRPD(1xRTT)

Modem Security Information
==========================
Card Holder Verification (CHV1) = Disabled
SIM Status = OK
SIM User Operation Required = None
Number of CHV1 Retries remaining = 3

GPS Information
==========================

GPS Info
-------------
GPS Feature: enabled
GPS Port Selected: Dedicated GPS port
GPS State: GPS disabled

SMS Information
===============
Incoming Message Information
----------------------------
SMS stored in modem = 0
SMS archived since booting up = 0
Total SMS deleted since booting up = 0
Storage records allocated = 25
Storage records used = 0
Number of callbacks triggered by SMS = 0
Number of successful archive since booting up = 0
Number of failed archive since booting up = 0

Outgoing Message Information
----------------------------
Total SMS sent successfully = 0
Total SMS send failure = 0
Number of outgoing SMS pending = 0
Number of successful archive since booting up = 0
Number of failed archive since booting up = 0
Last Outgoing SMS Status = SUCCESS
Copy-to-SIM Status =     0x0
Send-to-Network Status = 0x0
Report-Outgoing-Message-Number:
  Reference Number =     0
  Result Code =          0x0
  Diag Code =            0x0 0x0 0x0 0x0 0x0

SMS Archive URL =

Error Information
=================

This command is not supported on 4G modems.


Modem Crashdump Information
===========================
Modem crashdump logging: off
BroadbandLabv233#sho run
Building configuration...

Current configuration : 10686 bytes
!
! Last configuration change at 19:39:23 UTC Wed Aug 20 2014 by @dm1n
version 15.3
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname BroadbandLabv233
!
boot-start-marker
boot system flash:c2900-universalk9-mz.SPA.153-3.M2.bin
boot-end-marker
!
!
logging buffered 4096 informational
logging console informational
!
no aaa new-model
!
!
!
!
!


!
!
!
!
ip flow-cache timeout active 1
ip domain name aaanet.com
ip cef
no ipv6 cef
!
multilink bundle-name authenticated
!
!
chat-script lte "" "AT!CALL1" TIMEOUT 20 "OK"
!
!
license boot module c2900 technology-package securityk9
license boot module c2900 technology-package datak9
!
!
!
redundancy
!
!
!
!
!
controller Cellular 0/0
!
track 100 ip sla 100 reachability
 delay down 10 up 20
!
!
class-map type inspect match-any INSPECT-TO-ROUTER-CLASS
 match access-group name INSPECT-TO-ROUTER-ACL
class-map type inspect match-any INSPECT-FROM-ROUTER-CLASS
 match access-group name INSPECT-FROM-ROUTER-ACL
class-map type inspect match-any INSPECT-INSIDE-TO-OUTSIDE-CLASS
 match protocol ftp
 match protocol tcp
 match protocol udp
 match protocol icmp
class-map type inspect match-any PASS-TO-ROUTER-CLASS
 match access-group name PASS-TO-ROUTER-ACL
class-map type inspect match-any PASS-FROM-ROUTER-CLASS
 match access-group name PASS-FROM-ROUTER-ACL
!
policy-map type inspect INSIDE-TO-OUTSIDE-POLICY
 class type inspect INSPECT-INSIDE-TO-OUTSIDE-CLASS
  inspect
 class class-default
  drop log
policy-map type inspect TO-ROUTER-POLICY
 class type inspect INSPECT-TO-ROUTER-CLASS
  inspect
 class type inspect PASS-TO-ROUTER-CLASS
  pass
 class class-default
  drop log
policy-map type inspect FROM-ROUTER-POLICY
 class type inspect INSPECT-FROM-ROUTER-CLASS
  inspect
 class type inspect PASS-FROM-ROUTER-CLASS
  pass
 class class-default
  drop log
!
zone security INSIDE
 description internal interfaces
zone security OUTSIDE
 description external interfaces
zone-pair security INSIDE-TO-OUTSIDE source INSIDE destination OUTSIDE
 service-policy type inspect INSIDE-TO-OUTSIDE-POLICY
zone-pair security FROM-ROUTER source self destination OUTSIDE
 service-policy type inspect FROM-ROUTER-POLICY
zone-pair security TO-ROUTER source OUTSIDE destination self
 service-policy type inspect TO-ROUTER-POLICY
!
!
crypto isakmp policy 1
 encr 3des
 hash md5
 authentication pre-share
 group 2
!
crypto isakmp policy 2
 encr aes
 authentication pre-share
 group 5
crypto isakmp key <removed> address <removed>
crypto isakmp keepalive 10 periodic
crypto isakmp aggressive-mode disable
!
!
crypto ipsec transform-set HQ-vpn esp-3des esp-md5-hmac
 mode tunnel
!
!
!
crypto map Branch-VPN-Policy 10 ipsec-isakmp
 description VPN Tunnel to AAA-HQ
 set peer <removed>
 set transform-set HQ-vpn
 match address Remote-HQ-acl
!
!
!
!
!
interface Loopback0
 ip address <removed> 255.255.255.255
!
interface Tunnel0
 bandwidth 512
 ip address <removed>
 ip flow ingress
 ip flow egress
 zone-member security INSIDE
 ip tcp adjust-mss 1380
 ip ospf cost 150
 shutdown
 tunnel source GigabitEthernet0/1
 tunnel mode ipip
 tunnel destination <removed>
!
interface Tunnel1
 bandwidth 512
 ip address <removed>
 ip flow ingress
 ip flow egress
 zone-member security INSIDE
 ip tcp adjust-mss 1380
 ip ospf cost 150
 tunnel source Cellular0/0/0
 tunnel mode ipip
 tunnel destination <removed>
!
interface Embedded-Service-Engine0/0
 no ip address
 shutdown
!
interface GigabitEthernet0/0
 no ip address
 duplex auto
 speed auto
!
interface GigabitEthernet0/0.10
 description Data Network
 encapsulation dot1Q 10
 ip address <removed>
 ip flow ingress
 ip flow egress
 ip nat inside
 ip virtual-reassembly in
 zone-member security INSIDE
!
interface GigabitEthernet0/0.20
 description Voice Network
 encapsulation dot1Q 20
 ip address <removed>
 ip flow ingress
 ip flow egress
 zone-member security INSIDE
!
interface GigabitEthernet0/0.40
 description Management
 encapsulation dot1Q 40
 ip address <removed>
 ip flow ingress
 ip flow egress
 zone-member security INSIDE
!
interface GigabitEthernet0/1
 bandwidth 50000
 ip address <removed>
 no ip unreachables
 ip flow ingress
 ip flow egress
 ip nat outside
 no ip virtual-reassembly in
 zone-member security OUTSIDE
 shutdown
 duplex auto
 speed auto
 pppoe enable group global
 crypto map Branch-VPN-Policy
!
interface GigabitEthernet0/2
 no ip address
 duplex auto
 speed auto
!
interface Cellular0/0/0
 ip address negotiated
 ip access-group NO-BOUNCE out
 ip flow ingress
 ip flow egress
 ip nat outside
 ip virtual-reassembly in
 zone-member security OUTSIDE
 encapsulation slip
 ip tcp adjust-mss 1000
 dialer in-band
 dialer idle-timeout 0
 dialer string lte
 dialer-group 1
 async mode interactive
 crypto map Branch-VPN-Policy
!
!
router ospf 100
 network <removed> area <removed>
 network <removed> area <removed>
 network <removed> area <removed>
!
ip local policy route-map sla-route
ip forward-protocol nd
!
no ip http server
no ip http secure-server
ip flow-export source Loopback0
ip flow-export destination <removed> 2055
!
ip nat inside source route-map Broadband-NAT interface GigabitEthernet0/1 overload
ip nat inside source route-map Cell-NAT interface Cellular0/0/0 overload
ip route 0.0.0.0 0.0.0.0 <removed> track 100
ip route <removed> track 100
ip route 0.0.0.0 0.0.0.0 Cellular0/0/0 10
ip route <removed> Cellular0/0/0 10
ip route <removed> Tunnel0
ip route <removed> Tunnel1
!
ip access-list extended INSPECT-FROM-ROUTER-ACL
 permit udp any any eq isakmp
 permit icmp any any
 permit udp <removed> any eq syslog
ip access-list extended INSPECT-TO-ROUTER-ACL
 permit icmp any any echo
ip access-list extended NAT
 permit ip <removed> any
ip access-list extended NO-BOUNCE
 permit ip host <removed> any
 deny   ip any any log
ip access-list extended PASS-FROM-ROUTER-ACL
 permit udp any eq bootpc any eq bootps
 permit esp any any
 permit ip host <removed> host <removed>
 permit ip host <removed> host <removed>
ip access-list extended PASS-TO-ROUTER-ACL
 permit udp any eq bootps any eq bootpc
 permit esp any any
 permit ip host <removed> host <removed>
 permit ip host <removed> host <removed>
ip access-list extended Remote-HQ-acl
 permit ip host <removed> host <removed>
 permit ip host <removed> host <removed>
 permit ip host <removed> host <removed>
 permit ip host <removed> host <removed>
ip access-list extended sla-packets
 permit ip host <removed> host 8.8.8.8
!
ip sla auto discovery
ip sla 100
 icmp-echo 8.8.8.8 source-interface GigabitEthernet0/1
 frequency 10
ip sla schedule 100 life forever start-time now
logging source-interface Loopback0
dialer-list 1 protocol ip list 1
!
route-map Broadband-NAT permit 10
 match ip address NAT
 match interface GigabitEthernet0/1
!
route-map sla-route permit 10
 match ip address sla-packets
 set ip next-hop <removed>
 set interface Null0
!
route-map Cell-NAT permit 10
 match ip address NAT
 match interface Cellular0/0/0
!
!
snmp-server enable traps vstack operation
access-list 1 permit <removed>
!
control-plane
!
!
!
line con 0
 login local
line aux 0
line 2
 no activation-character
 no exec
 transport preferred none
 transport output lat pad telnet rlogin lapb-ta mop udptn v120 ssh
 stopbits 1
line 0/0/0
 script dialer lte
 modem InOut
 no exec
 speed 144000
line vty 0 4
 login local
 transport input all
!
scheduler allocate 20000 1000
ntp update-calendar
ntp server 10.10.32.179
ntp server 10.10.32.180
event manager session cli username "<removed>"
event manager applet Primary_INET_Down
 event track 100 state down maxrun 90
 action 1.0 syslog msg "Ping has failed, Primary circuit unable to reach internet!"
 action 1.1 cli command "enable"
 action 1.2 cli command "configure terminal"
 action 1.3 syslog msg "shutting broadband tunnel0"
 action 1.4 cli command "interface tunnel 0"
 action 1.5 cli command "shutdown"
 action 1.6 syslog msg "Clearing crypto"
 action 1.7 cli command "do clear crypto session"
 action 1.8 cli command "do clear crypto sa"
 action 1.9 cli command "do clear crypto isakmp"
 action 2.0 syslog msg "clearing route table"
 action 2.1 cli command "do clear ip route *"
 action 2.2 syslog msg "clearing NAT translations"
 action 2.3 cli command "do clear ip nat translation *"
 action 2.4 cli command "do clear ip nat translation forced"
 action 2.5 syslog msg "enabling 4G card and tunnel1"
 action 2.6 cli command "interface cellular 0/0/0"
 action 2.7 cli command "no shutdown"
 action 2.8 cli command "interface tunnel1"
 action 2.9 cli command "no shutdown"
 action 3.1 syslog msg "End of script. 4G enabled!"
event manager applet Primary_INET_Recovered
 event track 100 state up maxrun 90
 action 1.0 syslog msg "Broadband ping has recovered, shutting down 4G card and tunnel1 to limit data usage!"
 action 1.1 cli command "enable"
 action 1.2 cli command "configure terminal"
 action 1.3 cli command "interface cellular 0/0/0"
 action 1.4 cli command "shutdown"
 action 1.5 cli command "interface tunnel 1"
 action 1.6 cli command "shutdown"
 action 1.7 syslog msg "clearing crypto"
 action 1.8 cli command "do clear crypto session"
 action 1.9 cli command "do clear crypto sa"
 action 2.0 cli command "do clear crypto isakmp"
 action 2.1 syslog msg "clearing route table"
 action 2.2 cli command "do clear ip route *"
 action 2.3 syslog msg "clearing NAT translations"
 action 2.4 cli command "do clear ip nat translation *"
 action 2.5 cli command "do clear ip nat translation forced"
 action 2.6 syslog msg "enabling broadband tunnel0"
 action 2.7 cli command "interface tunnel0"
 action 2.8 cli command "no shutdown"
 action 2.9 cli command "exit"
 action 3.0 syslog msg "End of script. Broadband enabled."
!

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