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call forwarding not working from IPC cisco cucm 7 version, hearing dead air

Taylor Scott
Level 1
Level 1

‎08-20-2014 02:58 PM - edited ‎03-16-2019 11:49 PM

call forwarding not working from IPC cisco cucm 7 version, hearing dead air - any suggestions? thanks

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George Thomas
Level 10
Level 10

‎08-20-2014 03:25 PM

Where are you forwarding to? PSTN? What do you have for gateway trunks - H323/SIP? Are you able to call the destination directly? Where are you testing from - IP Phone/PSTN?

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Taylor Scott
Level 1
Level 1
In response to George Thomas

‎08-21-2014 08:43 AM

thanks for your reply  - i have h323 trunks.  i am able to call the destination directly just fine.  i am testing from an IP phone 

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