Why no MAC on outside Boxes on the new MX products

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Aug 29th, 2014
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I would really like to know from our Cisco colleagues, why there is no MAC info printed on the outside. MX700 or 800. Interestingly, the SX10 has it.

If you would like to provision on a UCM in advance, this kind of info is very helpful and especially if you ship it directly.

It would save time and errors.



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Wayne DeNardi Sun, 08/31/2014 - 21:44
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Hi Danny,

While it doesn't answer your question as to why it's not written on the box (although I don't have any 700s of 800s to check) - a possible work around for your situation is to retrieve the MAC address for the device from the http://www.cisco.com/go/licence web site using the serial number.  Do a "Get Other Licences", "Tandberg Licences to Resend", pop in the serial number and it'll bring up all the licencing details of the endpoint - one of the things listed is the MAC Address.

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