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Cisco CCX

Unanswered Question
Sep 2nd, 2014
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Hello,

 

Im new with CCX and I can see that in the list of servers the status for the servers I have are in "PARTIAL SERVICE ".

 

Any idea what I can check? or this is normal?

 

Thanks 

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Avenkatesh Perumal Tue, 09/02/2014 - 07:55
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  • Cisco Employee,

Hi

Perform JTAPi client and JTAPI Dat Resync operation.

It’s because any of the Service in the server is not IN_Sevice 
Under the "Cisco Unified CCX Administration Control Center" Check if there is any service which is not IN_Service state.

Refer Below link for more detail.
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/cont...

 

Regards,

Venkatesh

opnineopnine Tue, 09/02/2014 - 10:01
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Hello venperum,

 

Unified CM Telephony Subsystem  --> PARTIAL SERVICE

VOIP Monitor Subsystem --> PARTIAL SERVICE

 

Thanks.

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