×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

Call Forward over sip 604

Unanswered Question
Sep 3rd, 2014
User Badges:

When forwarding a phone over a Cube to the pSTN, I get a 604 error.   If I call the "forwarded to:" number directly, life is good.  Is there  something under voice service voip that I am missing?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
George Thomas Wed, 09/03/2014 - 14:31
User Badges:
  • Blue, 1500 points or more

604 means doesnt exist anywhere. Did you make sure the forwarded number doesnt have any leading 9 or 8 (outside access codes)?

balitewiczp Wed, 09/03/2014 - 14:44
User Badges:

If i dial the number, life is good, and the outside access code is stripped out.  Would not the forwarded number also match the same dial peer, since its the same format?

George Thomas Wed, 09/03/2014 - 14:45
User Badges:
  • Blue, 1500 points or more

Difficult to comment on that, can you post some debugs here? debug ccsip message/debug voip ccapi inout from the CUBE would be great.

balitewiczp Fri, 09/05/2014 - 07:25
User Badges:

Hello George.  I got it sorted.   There were 2 diversion headers in the invite, the first coming from cucm, the 2nd from the sip profiles.  The first was invalid, so its why it was failing.  I unchecked "redirect diversion header-outbound" on the sip trunk, reset, and all is working.  Correct diversion headers.

 

Thank you for your quick reply and suggestions.

Actions

This Discussion